IRENE PERISANIDIS
Preston,Australia
Summary
Dedicated and adaptable professional with extensive experience in leadership, people development, and quality management within retail Skilled in performance evaluation, team collaboration, and maintaining high operational standards. Strong problem-solving abilities, excellent interpersonal skills, and a commitment to continuous learning.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Product Quality Manager
McDonald's
05.2024 - Current
- Ensure product quality aligns with McDonald's standards and customer expectations
- Monitor and evaluate food safety procedures, compliance, and quality assurance
- Conduct audits and implement improvements to maintain operational excellence
- Train and support team members in maintaining high-quality service and food preparation
People Performance Manager
McDonald's
12.2022 - 05.2024
- Lead team development initiatives to enhance staff performance and engagement
- Conduct performance reviews and provide coaching to employees
- Interview and hire new crew members, ensuring they align with company values and standards
- Assist new employees with onboarding paperwork, including tax declarations and other required forms, ensuring proper submission to head office
- Foster a positive and inclusive workplace culture through strong leadership
- Track and analyze employee progress to ensure continuous improvement
Crew Member
McDonald's
04.2019 - 12.2022
- Provided excellent customer service at the front counter and drive-thru
- Took orders, prepared meals, and handled transactions efficiently
- Maintained cleanliness and organization of the restaurant
- Worked collaboratively in a team environment and adapted to a fast-paced setting
Education
Bachelor of Criminology & Bachelor of Law (Honours) - Criminology, Law
La Trobe University
02.2025
VCE -
Santa Maria College
Northcote, VIC11-2022
Skills
- Leadership & Team Development
- Recruitment & Onboarding
- Performance Management & Coaching
- Quality Assurance & Compliance
- Customer Service Excellence
- Problem-Solving & Critical Thinking
- Strong Communication & Interpersonal Skills
- Adaptability & Time Management
Certification
- Family Violence Foundations Course, 10/21/24
- Certificate III in Retail, 01/01/21 - 12/31/22
- Certificate in First Aid
- Certificate in quality coffee 5/2023
Timeline
Product Quality Manager
McDonald's
05.2024 - Current
People Performance Manager
McDonald's
12.2022 - 05.2024
Crew Member
McDonald's
04.2019 - 12.2022
Bachelor of Criminology & Bachelor of Law (Honours) - Criminology, Law
La Trobe University
VCE -
Santa Maria College
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