Isaac Lazberger
Summary
Dynamic and results-oriented professional with a proven track record at Gabrielle And Bee, adept in cash handling and customer service. Excelled in building customer relationships, enhancing product quality, and streamlining processes. Demonstrated strong communication skills and creative thinking, contributing significantly to team success and customer satisfaction.
Overview
11
11
years of professional experience
Work History
Sales Assistant
Gabrielle And Bee
Perth, WA
12.2023 - Current
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Monitored customers for signs of security concerns and escalated issues to management.
Candle Maker
Gabrielle And Bee
Perth, WA
04.2020 - 01.2022
- Retrieved and transported material and supplies to and from work area and locations.
- Established a loyal customer base by consistently delivering high-quality, one-of-a-kind candles that exceeded expectations.
- Reduced production time with efficient work processes and streamlined manufacturing techniques.
- Enhanced candle quality by utilizing precise measurements and implementing strict quality control measures.
IT Intern
FocusNet Technology
Perth, WA
10.2017 - 11.2017
- Provided technical support, resolving IT issues to maximize productivity for team members.
- Delivered assistance and support for team-based IT projects.
- Provided exceptional customer service when responding to help desk requests, maintaining professionalism at all times.
- Streamlined communication with clients through clear and concise email correspondence and phone calls.
- Used ticketing systems to manage and process support actions and requests.
Checkout Operator
IGA Grocery Store
Perth, WA
02.2013 - 04.2016
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Collaborated with team members to manage long lines during peak hours, streamlining the checkout process for all customers.
- Assisted in stocking shelves and updating pricing information, contributing to store presentation and inventory management.
- Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
Education
Bachelor of Arts - Psychology And Counselling
Edith Cowan University
Perth, WA09.2024
High School Diploma -
Kingsway Christian College
Darch, WA10.2013
Skills
- Cash Handling
- Goal-Oriented
- Stock management
- Point of sale operation
- Opening and closing procedures
- Customer Service
- Friendly and Helpful
- Strong Communication and Interpersonal Skills
- Reliable and Responsible
- Team Cooperation
- Creative Thinking
- Excellent Written and Verbal Communication
Timeline
Sales Assistant
Gabrielle And Bee
12.2023 - Current
Candle Maker
Gabrielle And Bee
04.2020 - 01.2022
IT Intern
FocusNet Technology
10.2017 - 11.2017
Checkout Operator
IGA Grocery Store
02.2013 - 04.2016
Bachelor of Arts - Psychology And Counselling
Edith Cowan University
High School Diploma -
Kingsway Christian College