Isabel Canty-Forrest
Summary
Enthusiastic and dedicated hospitality professional with extensive experience in customer service. Thrives in fast-paced environments and fully committed to delivering exceptional customer experiences. Strong communication, organizational skills, and adaptability consistently contribute to success. Eager to contribute to a dynamic team, expanding skill set and making a positive impact.
Overview
6
6
years of professional experience
Work History
Food and beverage attendant
Highfield Caringbah
07.2023 - Current
- Bar service, cocktail preparation, serving food set menu style and canapé, setting up function spaces, booking management, answering phone calls, elected RGO, operating TAB and Keno machines
Food and beverage attendant
The Prince Hotel
05.2022 - 07.2023
- Bar service, cocktail preparation, serving food set menu style and canapé, setting up function spaces, booking management, answering phone calls, elected RGO, operating TAB and Keno machines
Assistant Manager
Hazlehurst Cafe
01.2019 - 07.2023
- Barista, table service for both food and drinks, booking management, answering calls, training staff, organising rosters/breaks, running functions, opening and closing the space
Receptionist
Spinal Correction
03.2020 - 08.2021
- Answering phone calls, organising appointments, creating schedules
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
Education
Certificate IV -
Hospitality
03.2025
Certificate III -
Hospitality
12.2024
ARCG -
08.2024
RSA/RCG -
01.2022
Skills
- Customer service
- Booking management
- Staff training
- Event coordination
- Bar service
- Complaint handling
- POS system operation
- Reception service
- Cocktail preparation
Timeline
Food and beverage attendant
Highfield Caringbah
07.2023 - Current
Food and beverage attendant
The Prince Hotel
05.2022 - 07.2023
Receptionist
Spinal Correction
03.2020 - 08.2021
Assistant Manager
Hazlehurst Cafe
01.2019 - 07.2023
ARCG -
RSA/RCG -
Certificate IV -
Hospitality
Certificate III -
Hospitality
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