Isabel Dauth
Gold Coast
Summary
Dynamic customer service professional with a proven track record at Montezumas, excelling in high-pressure environments. Recognized for strong multitasking abilities and exceptional attention to detail, enhancing guest satisfaction through attentive service. Adept at maintaining cleanliness and fostering a welcoming atmosphere, ensuring memorable dining experiences. Reliable and adaptable team player committed to excellence.
Professional hospitality worker skilled in delivering exceptional dining experiences. Strong focus on teamwork and achieving high standards in fast-paced environment. Expertise in customer service, multitasking, and adapting to changing needs. Known for reliability and effective communication, ensuring guest satisfaction and smooth operation.
Overview
3
3
years of professional experience
Work History
Customer Service and Waiter
Montezumas
01.2025 - Current
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Wedding Catering
Gareth
09.2024 - Current
- Enhanced client satisfaction by providing personalized wedding catering services tailored to individual preferences.
- Collaborated with alterations team to ensure timely completion of dress alterations, leading to satisfied customers and on-time weddings.
- Contributed to the successful execution of company events by coordinating logistics such as venue selection, guest lists, catering arrangements, and promotional materials distribution.
- Contributed to successful catering events by coordinating logistics, preparing high-quality dishes, and delivering excellent customer service.
Retail and Customer Service
Tkmaxx
06.2023 - 01.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Kitchen and Customer Service
Mcdonalds
04.2022 - 01.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
Varsity Learning Centre
Varsity Lakes, QLD03-2025
Skills
- Strong multitasking
- Time management
- Customer service
- Attention to detail
- Cleanliness
- Order taking
- Professional appearance
- Cash handling
- Decision-making
- Table setting
- Guest relations
- Service prioritization
- Table bussing
- Memory retention
- Dining area maintenance
- Accurate money handling
- Sales techniques
- Front-of-house display creation
- Reliability and punctuality
- Verbal and written communication
- Food handling safety
- Beverage service
- Safe alcohol service
- Reliable and responsible
- Active listening
- Warm and friendly
- Cleaning and sanitizing
- Cool under pressure
- Adaptable and flexible
- High energy and stamina
- Problem-solving
- Multitasking
Timeline
Customer Service and Waiter
Montezumas
01.2025 - Current
Wedding Catering
Gareth
09.2024 - Current
Retail and Customer Service
Tkmaxx
06.2023 - 01.2024
Kitchen and Customer Service
Mcdonalds
04.2022 - 01.2023
High School Diploma -
Varsity Learning Centre
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