Isabel Ingram
Summary
Reliable and energetic individual with a strong background in support roles and a lifelong love of animals. Although I am new to the doggy daycare industry, I have hands-on experience caring for my own dogs and am confident working with animals of all sizes. Known for being physically capable, calm under pressure, and a strong team player. Passionate about animal welfare and excited to bring my dedication, work ethic, and positive attitude to a dog-loving team.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Olive Care
04.2024 - Current
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
- Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
- Implemented behaviour management techniques when required for the safety of both clients and staff members involved.
- Improved client independence by developing personalized support plans tailored to individual needs and goals.
Disability Support Worker
Solve Care
03.2023 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
Team Leader
A & I Cleaning
01.2020 - 01.2023
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Built and maintained strong client relationships, leading to repeat business and referrals.
- Led team in consistently outperforming set targets while also maintaining excellent client feedback and retention rates, establishing the team''s reputation for excellence.
- Resolved client issues promptly, maintaining professional relationships and ensuring repeat business.
Cleaning Team Member
JB Cleaning
01.2018 - 11.2020
- Reduced the spread of germs and viruses by consistently sanitizing high-touch surfaces.
- Utilized industry best practices for various cleaning techniques while complying with site-specific requirements or protocols.
- Met company standards for cleanliness with thorough attention to detail in completing daily tasks.
- Maintained inventory of cleaning supplies, ordering new stock as needed to ensure consistent availability for daily tasks.
Team Member
Mcdonalds
11.2016 - 01.2018
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
Skills
- Animal care (personal experience)
- Strong communication
- Physical stamina & active work
- Safety & hygiene awareness
- Team collaboration
- Multitasking & time management
- Problem-solving
- Emotional support & reliability
- Patience and tolerance
- Customer service
Certification
- CPR
- First aid
- WWCC
- National police check
- Ndis approved worker
Certifications
CPR & First Aid
Working With Children Check (WWCC)
National Police Check
NDIS Approved
Timeline
Disability Support Worker
Olive Care
04.2024 - Current
Disability Support Worker
Solve Care
03.2023 - Current
Team Leader
A & I Cleaning
01.2020 - 01.2023
Cleaning Team Member
JB Cleaning
01.2018 - 11.2020
Team Member
Mcdonalds
11.2016 - 01.2018
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