Isabel Tubb
Fremantle,WA
Summary
Dedicated retail and hospitality professional beginning a Working Holiday Visa 417 in Australia, eager to immerse in the local culture. Demonstrated ability to thrive in fast-paced environments, excelling under pressure while delivering exceptional customer service. Proven track record of building rapport with customers and enhancing guest experiences. Seeking opportunities to contribute skills and grow within the dynamic retail and hospitality sectors.
DOB - 28/08/2002
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales and Administrative Assistant
The Jewellery Stop
Birmingham, United Kingdom
09.2024 - 12.2024
- Greeted guests with friendliness.
- Provided excellent customer service to ensure repeat business.
- Packaged high-volume online orders efficiently within a short timeframe.
- Handled customer inquiries in a professional manner.
- Effectively multitasked within fast-paced environment.
- Oversaw accurate pricing and display of entire jewellery inventory.
Nursery Advisor and Children's Shoe Fitter
Peter Jones & Partners
London, United Kingdom
09.2023 - 08.2024
- Demonstrated understanding of all nursery products during customer appointments.
- Successfully arranged and coordinated numerous appointments.
- Facilitated intensive sessions necessitating strong empathy and customer service skills.
- Tackled a variety of novel challenges confidently.
- Take pleasure in continuously expanding learning capacity.
Bartender and Waitress
Revolucion De Cuba
Birmingham, United Kingdom
05.2021 - 04.2022
- Handled customer orders efficiently.
- Excelled in building rapport with customers, enhancing their satisfaction.
- Worked effectively during peak periods, including weekend evenings.
- Thrived in high-pressure situations, embraced challenges.
- Displayed initiative when faced with novel problems.
Sales Assistant
John Lewis & Partners
Solihull, United Kingdom
10.2019 - 03.2020
- Provided assistance and support on the shop floor.
- Demonstrated consistent excellence in customer service.
- Upheld product availability and visual presentation.
- Demonstrated reliability by maintaining perfect attendance and time management.
Sales Assistant
Pandora
Birmingham, United Kingdom
11.2018 - 02.2019
- Conducted sales of jewellery to customers.
- Ensured exceptional customer service delivery was consistently upheld.
- Executed delegated responsibilities.
- Upheld a flawless record of being present and punctual throughout entire working period at Pandora.
Administrative Assistant
Westbourne Estates
London, United Kingdom
10.2017 - 10.2017
- Organised office filing system effectively showcasing confidence.
- Enhanced client connections by consistently communicating.
Education
Bachelor of Science - Psychology Hons
University of Liverpool
07-2023
A Levels - Psychology (A*), English (A), History (B)
Solihull Sixth Form College
08-2020
GCSE's - 9 including English and Maths
Skills
- Customer service
- Complaint handling
- Outgoing personality
- Highly reliable
- RSA attained
- Time management
- Product knowledge
- Confident
- Fast learner
- Competent in busy environments
Affiliations
- Gym
- Swimming
- Crochet
- Reading
- Cooking
Certification
- Resposnible Service of Alcohol (RSA)
Timeline
Sales and Administrative Assistant
The Jewellery Stop
09.2024 - 12.2024
Nursery Advisor and Children's Shoe Fitter
Peter Jones & Partners
09.2023 - 08.2024
Bartender and Waitress
Revolucion De Cuba
05.2021 - 04.2022
Sales Assistant
John Lewis & Partners
10.2019 - 03.2020
Sales Assistant
Pandora
11.2018 - 02.2019
Administrative Assistant
Westbourne Estates
10.2017 - 10.2017
Bachelor of Science - Psychology Hons
University of Liverpool
A Levels - Psychology (A*), English (A), History (B)
Solihull Sixth Form College
GCSE's - 9 including English and Maths
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