Alana Williams
Nedlands
Summary
Outgoing and friendly Barista with certification, experience and exceptional interpersonal skills. Dedication to high-quality customer service through knowledge, practice and a friendly demeanour. Fast learner with a strong capacity to work in high-pressure environments. Consistent positive feedback from customers.
Overview
6
6
years of professional experience
Work History
Barista
Felix & Co
10.2023 - Current
Barista at Optus Stadium Coffee Carts
FiORi Coffee
07.2023 - Current
- Friendly interactions with customers during peak periods
- Cleaning procedures
- Memorised coffee abbreviations and recipes for orders
- Operated espresso machines
- Controlled line and crowd with quick, efficient service.
- Monitoring supply levels
Barista/Front of House
Little Way
10.2023 - 02.2024
Barista / Front of House
Barrett's Bakery
09.2021 - 07.2023
- Consistent, friendly service
- Organising coffee machine services
- Ordering stock
- Memorisation of regular customer orders
- Strong rapport with regular customers
- Controlled line and crowd with quick, efficient service
- Cleaning procedures
- Open/close duties unsupervised
- Restocking
- Operating and cleaning espresso machine
- Training new employees
- Memorisation of ingredients and price lists
- Fast preparation and packaging of food items
Assistant to Interior Specialist
MWD Interiors Pty Ltd
01.2019 - 09.2021
Front of House
Ria Malay Restaurant
12.2020 - 01.2021
Front of House
Lambretta Cucina Italiana
01.2020 - 06.2020
Education
Bachelor of Arts - Criminology
University of Western Australia
Perth11.2024
WACE -
Shenton College
10.2021
Skills
- Adapting and learning quickly
- Teamwork
- Customer service
- Multi-tasking
- Coffee machine operations
- Attention to detail
Timeline
Barista
Felix & Co
10.2023 - Current
Barista/Front of House
Little Way
10.2023 - 02.2024
Barista at Optus Stadium Coffee Carts
FiORi Coffee
07.2023 - Current
Barista / Front of House
Barrett's Bakery
09.2021 - 07.2023
Front of House
Ria Malay Restaurant
12.2020 - 01.2021
Front of House
Lambretta Cucina Italiana
01.2020 - 06.2020
Assistant to Interior Specialist
MWD Interiors Pty Ltd
01.2019 - 09.2021
Bachelor of Arts - Criminology
University of Western Australia
WACE -
Shenton College
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