Isabella Connell
Schofields,NSW
Summary
Responsible professional skilled at making custom drinks and maximizing business revenues with top-notch service. Work well with team members to meet all customer needs in fast-paced environments. Good money handling, problem-solving and time management abilities.
Overview
3
3
years of professional experience
Work History
Bartender
riverstone hotel
Riverstone, NSW
08.2024 - Current
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Assisted in setting up the bar for service shift.
Cafe Worker
oliver brown cafe
Rouse Hill, NSW
05.2022 - 06.2025
- Managed inventory and supplies to ensure materials were available when needed.
- Identified needs of customers promptly and efficiently.
- Used standardized recipes and other instructions to prepare food.
Customer Service Cashier
harrys liquor
Rooty Hill, NSW
04.2024 - 02.2025
- Assisted customers with locating merchandise within the store.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Resolved customer complaints in a professional manner.
- Answered phone calls to assist customers with questions and orders.
Cafe/Bistro Server
seven hills rsl
Seven Hills, NSW
07.2023 - 03.2024
- Trained new bistro servers on restaurant policies and procedures.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Prepared and served hot or cold beverages.
- Trained new staff members on operating espresso machines, frothing milk, making specialty drinks and following proper safety procedures..
Education
Responsible Conduct of Gambling -
Short Courses Australia
Parramatta, NSW01-2025
Responsible Service of Alcohol -
Short Courses Australia
Parramatta, NSW04-2024
Skills
- Regulatory compliance
- Alcohol service
- Inventory management
- Customer service
- Conflict resolution
- Communication skills
- Strong multitasking
- New hire training
Timeline
Bartender
riverstone hotel
08.2024 - Current
Customer Service Cashier
harrys liquor
04.2024 - 02.2025
Cafe/Bistro Server
seven hills rsl
07.2023 - 03.2024
Cafe Worker
oliver brown cafe
05.2022 - 06.2025
Responsible Conduct of Gambling -
Short Courses Australia
Responsible Service of Alcohol -
Short Courses Australia
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