Isabella Davis
Summary
- Customer service professional with a proven track record of upselling and securing repeat business
- Goal-orientated and well versed in dealing with high-volumes of customers.
- Available for casual and part-time work in retail and customer service while completing double degree at ANU.
Overview
3
3
years of professional experience
Work History
Customer Service, Ski Instructor (Seasonal)
Thredbo Ski Resort
Thredbo, NSW
06.2021 - 08.2023
- Developed lasting relationship with customers which helped bring in additional business opportunities.
- Upselling Thredbo product offerings such as Private Lessons resulting in repeat business.
Bar Attendant
St Johns College USYD
02.2022 - 12.2022
- Adhered to alcohol policies and procedures and complied with local and state laws.
- Operated and closed down bar station according to sanitation regulations and safety standards.
Customer Service, Function Server
Commonwealth Club
Canberra, ACT
11.2020 - 12.2022
- Displayed enthusiasm and promoted excellent service to customers, set positive tone for customer experiences at the Club.
- Acknowledged guests even when busy and anticipated and responded to guest needs.
Customer Service, Intructor
Vertikal Indoor Ski
Canberra, ACT
01.2021 - 11.2021
- Worked in a team setting with proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
Harvest Worker
Mt Mulga Pastoral
West Wyalong
12.2020 - 01.2021
- Chaser Bin Driver for wheat harvest
- Assisted Manager in day to day logistic
Education
Bachelor of Commerce & Bachelor of Science -
Australian National University
ACT02.2025
Year 12 ACT -
Canberra Girls Grammar School
ACTSkills
- Customer focus
- Goal-Driven
- Building Customer Loyalty
- Enthusiastic and confident
- Adaptable and Flexible
- Energy and Physical Stamina
- Reliable and Responsible
- Responsible Service of Alcohol
- Microsoft Suite
- Working with Vulnerable People Check
Accomplishments
Youth Olympian - Lausanne 2020
Australian National Team
National Champion
Australian Olympic Committee - Change Maker Award
Timeline
Bar Attendant
St Johns College USYD
02.2022 - 12.2022
Customer Service, Ski Instructor (Seasonal)
Thredbo Ski Resort
06.2021 - 08.2023
Customer Service, Intructor
Vertikal Indoor Ski
01.2021 - 11.2021
Harvest Worker
Mt Mulga Pastoral
12.2020 - 01.2021
Customer Service, Function Server
Commonwealth Club
11.2020 - 12.2022
Bachelor of Commerce & Bachelor of Science -
Australian National University
Year 12 ACT -
Canberra Girls Grammar School