Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Isabella Davis

Summary

  • Customer service professional with a proven track record of upselling and securing repeat business
  • Goal-orientated and well versed in dealing with high-volumes of customers.
  • Available for casual and part-time work in retail and customer service while completing double degree at ANU.



Overview

3
3
years of professional experience

Work History

Customer Service, Ski Instructor (Seasonal)

Thredbo Ski Resort
06.2021 - 08.2023
  • Developed lasting relationship with customers which helped bring in additional business opportunities.
  • Upselling Thredbo product offerings such as Private Lessons resulting in repeat business.

Bar Attendant

St Johns College USYD
02.2022 - 12.2022
  • Adhered to alcohol policies and procedures and complied with local and state laws.
  • Operated and closed down bar station according to sanitation regulations and safety standards.


Customer Service, Function Server

Commonwealth Club
11.2020 - 12.2022
  • Displayed enthusiasm and promoted excellent service to customers, set positive tone for customer experiences at the Club.
  • Acknowledged guests even when busy and anticipated and responded to guest needs.


Customer Service, Intructor

Vertikal Indoor Ski
01.2021 - 11.2021
  • Worked in a team setting with proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.


Harvest Worker

Mt Mulga Pastoral
12.2020 - 01.2021
  • Chaser Bin Driver for wheat harvest
  • Assisted Manager in day to day logistic

Education

Bachelor of Commerce & Bachelor of Science -

Australian National University
ACT
02.2025

Year 12 ACT -

Canberra Girls Grammar School
ACT

Skills

  • Customer focus
  • Goal-Driven
  • Building Customer Loyalty
  • Enthusiastic and confident
  • Adaptable and Flexible
  • Energy and Physical Stamina
  • Reliable and Responsible
  • Responsible Service of Alcohol
  • Microsoft Suite
  • Working with Vulnerable People Check

Accomplishments

Youth Olympian - Lausanne 2020

Australian National Team

National Champion

Australian Olympic Committee - Change Maker Award


Timeline

Bar Attendant

St Johns College USYD
02.2022 - 12.2022

Customer Service, Ski Instructor (Seasonal)

Thredbo Ski Resort
06.2021 - 08.2023

Customer Service, Intructor

Vertikal Indoor Ski
01.2021 - 11.2021

Harvest Worker

Mt Mulga Pastoral
12.2020 - 01.2021

Customer Service, Function Server

Commonwealth Club
11.2020 - 12.2022

Bachelor of Commerce & Bachelor of Science -

Australian National University

Year 12 ACT -

Canberra Girls Grammar School

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Isabella Davis