Isabella Devita
Gorokan,NSW
Summary
Dynamic healthcare professional with experience at NSW Health and within the dental community, excelling in patient support and communication. Proven ability to enhance care coordination and promote safety through effective teamwork and organizational skills. Proficient at managing multiple tasks while ensuring compliance with health standards, contributing to improved patient satisfaction and operational efficiency.
Overview
8
8
years of professional experience
Work History
Patient Support Assistant
NSW Health
06.2023 - Current
- Assisted nursing staff with patient care, improving overall efficiency and quality of service.
- Promoted patient safety by adhering to infection control protocols and conducting regular health assessments.
- Performed cleaning and maintenance duties as directed.
- Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
- Facilitated patient transfers, positioning, and mobility using proper body mechanics to prevent injury and ensure comfort.
Dental Assistant
Toukley Dentists
08.2021 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Pharmacy Assistant
Terry White Chemmart
03.2021 - 06.2024
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Assisted pharmacy staff with preparing medications and filling orders.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Ensured accuracy in prescription dispensing through meticulous attention to detail when measuring and counting medications.
Food Service Worker
Tom & Pams Takeaway
08.2017 - 03.2021
- Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Enhanced team efficiency with streamlined food preparation processes.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Education
Bachelor of Oral Health Therapy -
University of Newcastle
Newcastle, NSW12-2025
Certificate III in Dental Assisting -
TAFE NSW
NSW11-2021
High School Diploma -
Mackillop Catholic College
Warnervale, NSW11-2019
Skills
- Healthcare systems
- Teamwork and collaboration
- Multitasking Abilities
- Organizational skills
- Effective communication
- Time management
- Adaptability and flexibility
Timeline
Patient Support Assistant
NSW Health
06.2023 - Current
Dental Assistant
Toukley Dentists
08.2021 - Current
Pharmacy Assistant
Terry White Chemmart
03.2021 - 06.2024
Food Service Worker
Tom & Pams Takeaway
08.2017 - 03.2021
Bachelor of Oral Health Therapy -
University of Newcastle
Certificate III in Dental Assisting -
TAFE NSW
High School Diploma -
Mackillop Catholic College
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