Isabella Gray
Melton,VIC
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Retail Worker
Best and Less
Melton, VIC
12.2024 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
Fast Food Server
Guzman Y Gomez
Melbourne, VIC
12.2022 - 10.2023
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Analyzed and understood situation to develop action plan.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Children's Entertainer
Mick's Jump And Play
Melbourne, VIC
01.2021 - 05.2022
- Communicated with guests clearly and with good humour to encourage laughter and excitement.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Utilized problem-solving skills to reduce or eliminate company expenses.
Education
High School Diploma -
Saint Francis Catholic College Melton
Melbourne, VIC10.2023
Skills
- Issue Resolution
- Cleaning and Sanitation
- Customer Service
- Financial Transactions
- Food Safety
- Organized Multi-Tasker
- POS Systems
- Late-Night Shift Availability
- Customer Response
- Verbal Communication
- Teamwork and Collaboration
Timeline
Retail Worker
Best and Less
12.2024 - Current
Fast Food Server
Guzman Y Gomez
12.2022 - 10.2023
Children's Entertainer
Mick's Jump And Play
01.2021 - 05.2022
High School Diploma -
Saint Francis Catholic College Melton