Isabella Higgins
Perth
Summary
Developed in high-paced retail environment, excelling in customer service and transaction accuracy. Demonstrates strong numerical skills and ability to maintain calm under pressure. Looking to transition into new field, bringing valuable skills such as attention to detail and customer interaction expertise.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cafe Cashier
Bunbury Farmers Market
01.2025 - 08.2025
- Reduced wait times for customers by quickly processing orders, payments, and issuing change as needed.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Resolved any discrepancies or issues involving cash transactions swiftly and professionally while maintaining composure under pressure.
- Collaborated with colleagues to optimize workflow during peak hours, enhancing overall customer experience.
Till Operator
Bunbury Farmers Market
08.2022 - 08.2025
- Maintained a well-organized workspace for improved efficiency during busy periods.
- Collaborated with colleagues to maintain a clean and inviting store environment that enhanced the overall shopping experience for customers.
- Enhanced customer satisfaction by providing efficient and accurate transactions at the till.
- Reduced wait times for customers by quickly processing payments and issuing receipts.
- Assisted in training new till operators, sharing best practices and company policies to improve overall team performance.
- Used POS system to enter orders, process payments and issue receipts.
Education
High School Diploma -
Bunbury Catholic College
Bunbury, WA10-2024
Skills
- Patience and empathy
- Reliability and punctuality
- Cash handling expertise
- Attention to detail
- Multitasking and organization
- Time management skills
- Cleaning and sanitizing
- Clear communication
- Team collaboration
Certification
Certificate I in Hospitality
Timeline
Cafe Cashier
Bunbury Farmers Market
01.2025 - 08.2025
Till Operator
Bunbury Farmers Market
08.2022 - 08.2025
High School Diploma -
Bunbury Catholic College
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