Isabella Magnus
Port Macquarie
Summary
Compassionate and experienced care professional with expertise in delivering person-centred support while working collaboratively to achieve shared goals. Strong problem-solving, communication, and emotional support skills, with a proven ability to adapt to diverse needs and changing situations. Committed to maintaining high standards of hygiene and infection control to ensure the safety and well-being of residents and staff.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Aged Care Worker
Bethany Aged Care
03.2023 - Current
- Assisted residents with daily living tasks, promoting independence and dignity.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Adhered strictly to infection control protocols, minimizing the risk of communicable diseases within the facility.
- Collaborated with healthcare professionals to develop personalized care plans for each resident.
Customer Servive Attendant
Coles Port Macquarie
03.2022 - Current
- Enhanced customer satisfaction by consistently providing prompt and courteous service.
- Contributed to a positive work environment by collaborating with colleagues in addressing challenging situations as a cohesive team.
- Resolved customer complaints effectively, ensuring a positive experience and maintaining loyalty.
- Provided support during peak hours, contributing to smooth operations and minimal wait times for customers.
Crew Member
Hungry Jack's Port Macquarie
11.2020 - 02.2022
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Education
Newman Senior Technical College
Port Macquarie, NSW10-2024
Mackillop College
North Macquarie, NSW12-2022
Skills
- Organisational and time management
- Personal hygiene assistance
- Dementia care
- Feeding assistance
- Oral hygiene maintenance
- First aid and safety
- Records management
- Works well with a team
- Positive attitude
Certification
- CPR/AED Certification
Timeline
Aged Care Worker
Bethany Aged Care
03.2023 - Current
Customer Servive Attendant
Coles Port Macquarie
03.2022 - Current
Crew Member
Hungry Jack's Port Macquarie
11.2020 - 02.2022
Newman Senior Technical College
Mackillop College
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