Isabella Nguyen
Sydney,NSW
Summary
Enthusiastic Student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to bring above average user skills in information technology and social media.
Overview
1
1
year of professional experience
Work History
Work Experience
St Frock
Pyrmont, NSW
01.2024 - 01.2024
- Organized office to keep space welcoming and professional.
- Collaborated with team to execute various projects and activities.
- Assisted with the filing of documents and records in an organized manner.
- Created spreadsheets to track project progress, deadlines, and other related data.
- Signed for packages, recorded deliveries and distributed to personnel.
- Delivered messages and ran errands.
Customer Service Cashier
Hong Anh Grocery
Heckenburg, NSW
10.2023 - 01.2024
- Greeted customers and provided friendly customer service.
- Collected credit card and cash payments to complete transactions for customer orders.
- Greeted customers and responded to informational requests.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Provided exceptional service to high volume of daily customers.
Shift Manager
Chatime Australia
Cabramatta, NSW
09.2022 - 01.2024
- Managed daily cash intake by counting out registers and tabulating profits.
- Helped employees accomplish tasks during peak periods.
- Inspected work areas regularly for cleanliness and organization standards.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Monitored store operations to ensure compliance with company policies and procedures.
- Completed day-to-day duties accurately and efficiently.
Education
High School Diploma -
Cabramatta High School
Cabramatta NSW09-2024
Skills
- Supply Restocking
- Computer Skills
- Public Speaking
- Teamwork and Collaboration
- Outstanding Communication Skills
- Customer Relationships
- Quick Learner
- Problem-Solving
- Cash Register Operation
- Cash Handling
Affiliations
- Painting
- Hiking
- Clay art
- Cooking
- Reading
Timeline
Work Experience
St Frock
01.2024 - 01.2024
Customer Service Cashier
Hong Anh Grocery
10.2023 - 01.2024
Shift Manager
Chatime Australia
09.2022 - 01.2024
High School Diploma -
Cabramatta High School
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