Krystal Goodwin
Yarloop,WA
Summary
At Strike Me Pink, I excelled in multitasking and teamwork, managing multiple tables and collaborating for efficient operations. My proactive approach led to increased sales and high customer satisfaction, showcasing my problem-solving skills and attention to detail. Achievements include exceeding performance goals and fostering positive customer relationships through effective communication and service quality.
Overview
1
1
year of professional experience
Work History
Work Experience
Strike Me Pink
2023.05 - 2023.11
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
- Inspected dishes and utensils for cleanliness.
Education
Certificate I - GATE
South Regional TAFE
Harvey, WA12.2024
Skills
- Teamwork and Collaboration
- Quick Learner
- Fast Learner
- Problem-Solving
- Multitasking and Organization
- Attention to Detail
- Creative and Resourceful
- Supply Restocking
- Mail Routing
- Active Listening
- Reliability
- Decision-Making
- Continuous Improvement
Hobbies
- Hunting
- Ford Driving/Driving
- Gaming
- Reading
- Drawing
- Nature scouting
Timeline
Work Experience
Strike Me Pink
2023.05 - 2023.11
Certificate I - GATE
South Regional TAFE
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