Isabella Olofsson
Mt Ommaney, Brisbane,QLD
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
4
4
years of professional experience
Work History
Retail Assistant
Kmart
03.2020 - Current
- Enhanced sales and customer satisfaction through personalised service.
- Resolved customer complaints to uphold a positive brand reputation.
- Trained new employees to contribute to a knowledgeable workforce.
- Utilised in-store systems for inventory management and customer orders.
- Demonstrated strong analytical and problem-solving skills for effective solutions.
- Managed time efficiently to meet deadlines.
- Adapted quickly to new concepts and tasks.
- Conducted transactions and provided exceptional customer service.
- Collaborated with team members to achieve sales goals and improve store performance.
- Coordinated restocking and ensured accurate promotional signage.
- Processed sales, returns, online orders, and gift cards using POS systems.
- Responded energetically to customer inquiries in-store and by phone.
- Maintained organisation in the backroom for efficient stock replenishment.
- Managed long queues and multitasked effectively during peak hours.
- Volunteered for extra shifts during holidays and busy periods.
- Handled returns and exchanges while prioritizing customer satisfaction.
- Maintained efficient cash register operations.
Education
Bachelor of Science - Biology And Business
Queensland University of Technology
Brisbane, QLD11.2027
High School Diploma -
Emmaus College
Jimboomba, QLD11.2022
Skills
- Excellent verbal and written communication skills
- Strong interpersonal skills and ability to work effectively in team environments
- Adaptability to changing environments and priorities
- Willingness to learn new skills and adapt to new technologies or methodologies
- Ability to thrive in fast-paced and dynamic work environments
- Critical thinking and decision-making
- Goal-Driven
- Ability to handle customer inquiries and resolve issues professionally
- Reliable and Responsible
- Thoroughness and accuracy in completing tasks
Timeline
Retail Assistant
Kmart
03.2020 - Current
Bachelor of Science - Biology And Business
Queensland University of Technology
High School Diploma -
Emmaus College
Similar Profiles
Aya MouslemaniAya Mouslemani
Retail Worker at KmartRetail Worker at Kmart
Samuel BaileySamuel Bailey
Retail Worker/ Casual at KmartRetail Worker/ Casual at Kmart
Freya HudsonFreya Hudson
Retail Assistant at KmartRetail Assistant at Kmart