Isabella Sims
Yass,NSW
Summary
Caring, patient and responsible young woman, who has a vibrant love for life, respect for people and diligent work ethic. Having worked in various fields in Australia and United Kingdom, I have always loved natural health and healing techniques, nature, various forms of body movement, providing care and service to people and family's in need and nurturing these relationships.
I have studied subjects such as Chinese Medicine, Physiotherapy, Osteopathy, Counselling, Yoga and Pilates and Zen Thai Shiatsu.
Overview
14
14
years of professional experience
Work History
Disability Support Worker
Anna Martignoni
04.2023 - 03.2024
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Kept detailed daily logs with care actions, patient behaviours, and incidents.
Aged Care Worker
Kevin & Shirley Geaghan
02.2023 - 03.2024
- Assisted residents with daily living tasks, promoting independence and dignity.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Support Worker
Byron Bay Respite
06.2022 - 12.2022
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Data Entry and Phone Lines
NSW Health & Medibank
01.2021 - 01.2022
- Continuously updated knowledge to callers in the COVID pandemic and delivered correct information on the phone lines.
- Data Entry and filing of patient information
- Transferring calls to Doctor and Nurse lines or Ambulance
Private Nanny
Allison Lally
01.2020 - 12.2020
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Bed time routine and reading
Pharmacy Assitant
Miller's Pharmacy
01.2020 - 10.2020
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
Customer Service and Barista
Wild Things
01.2019 - 11.2019
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Customer Service
Healthy Life
02.2018 - 10.2018
- Developed a deep understanding of customer service principles and customer service best practices.
Yoga Instructor
Vita Yoga Belongil Byron Bay
01.2017 - 07.2017
- Educated clients on the benefits of a consistent yoga practice for stress reduction, improved flexibility, and overall mental clarity.
- Planned and led yoga classes by selecting appropriate poses and sequences to meet abilities of individual students.
- Provided guidance and instruction on breathing techniques, meditation and other elements of yoga practice.
Hotel Front Desk Receptionist
Rae's On Wategos
01.2016 - 12.2016
- Welcomed each new arrival pleasantly and confirmed reservations and identification and directed to room.
- Collected room deposits, fees, and payments.
- Confirmed relevant guest information and payment methods
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Scheduled massage treatments
Family Nanny & Baby Sitting Casual
Georgina Shannon
01.2010 - 01.2016
Boarding School Matron
Summerfields Boys Primary School
01.2011 - 12.2011
- Boy School Matron(Boarding Mistress) Mixed ages: 6- 10 yrs old Worked flexible hours; night, day and weekend.
- Before school wake up and routine
- Safely and efficiently getting Boy's over to School and classes.
- Laundry, cleaning and restocking Lodge.
- After School activities. Dinner and bedtime routine.
- Communicated any issues to Lodge Parents and liaised with Parents.
- Supportive, caring role.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Pilates
Pilates Reformer Rehabilitation Training
Polestar Bachelor of Physiotherapy
University of Canberra
Canberra, ACTYoga Instructor 250hrs
Yoga Teacher Training
Vita Yoga Byron Bay01.2016
High School Diploma -
Somerville House
South Brisbane, QLD12.2010
Skills
- Relationship Building
- Hotel software knowledge
- Initiative-taking
- Guest Relations
- Professional Appearance
- Problem-Solving
- Time Management
- Disability Awareness
- Documentation skills
- Client Confidentiality
- Meal Planning
- Computer Skills
- Health and safety
- Creative Thinking
- Family Communication
- Emotional Support
- Team Leadership
- Personal Growth Support
- Grooming support
- Respite Care
- Multicultural Sensitivity
- Palliative Care
- Infant care experience
- Toddler care experience
- CPR training
- Goal-Oriented
- Call centre experience
- Microsoft Office
Timeline
Disability Support Worker
Anna Martignoni
04.2023 - 03.2024
Aged Care Worker
Kevin & Shirley Geaghan
02.2023 - 03.2024
Support Worker
Byron Bay Respite
06.2022 - 12.2022
Data Entry and Phone Lines
NSW Health & Medibank
01.2021 - 01.2022
Private Nanny
Allison Lally
01.2020 - 12.2020
Pharmacy Assitant
Miller's Pharmacy
01.2020 - 10.2020
Customer Service and Barista
Wild Things
01.2019 - 11.2019
Customer Service
Healthy Life
02.2018 - 10.2018
Yoga Instructor
Vita Yoga Belongil Byron Bay
01.2017 - 07.2017
Hotel Front Desk Receptionist
Rae's On Wategos
01.2016 - 12.2016
Boarding School Matron
Summerfields Boys Primary School
01.2011 - 12.2011
Family Nanny & Baby Sitting Casual
Georgina Shannon
01.2010 - 01.2016
Pilates
Pilates Reformer Rehabilitation Training
Bachelor of Physiotherapy
University of Canberra
Yoga Instructor 250hrs
Yoga Teacher Training
High School Diploma -
Somerville House
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