Isabella St Pierre
MOUNT NATHAN,QLD
Summary
I’m committed to enhancing customer satisfaction through effective teamwork, attention to detail, and strong time management. My ability to connect with customers and resolve issues ensures a smooth experience, while my focus on operational efficiency and food safety helps deliver high-quality service. I’m dedicated to creating a positive and reliable environment where customers feel valued and heard.
Overview
2
2
years of professional experience
Work History
Hospitality Team Member
Bluecares
02.2024 - Current
- Worked closely with the kitchen team to ensure prompt delivery of food orders during busy periods in the restaurant area.
- Conducted regular inventory checks for supplies to prevent stock shortages that could affect daily operations negatively.
- Participated in ongoing training programs aimed at enhancing hospitality skills which subsequently improved performance levels.
- Maintained a clean and safe living environment for all residents, ensuring their wellbeing.
- Enhanced residents'' quality of life by providing compassionate and attentive care.
Kitchen Hand
Karma Cupcakes
02.2023 - 12.2023
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak hours.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Room Attendant
Accor Hotels
12.2022 - 01.2023
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Enhanced guest satisfaction by providing thorough and timely room cleaning services.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Education
Bachelor of Engineering - Electrical Engineering
University of Queensland
Brisbane, QLD07.2028
High School Diploma -
Benowa State High School
Benowa, QLD11.2023
Skills
Strong teamwork
Food safety awareness
Reliability and punctuality
Initiative and Self-Motivation
Problem-solving skills
Time Management
Computer Skills
Detail Oriented
Accomplishments
Represented Queensland in Cross Country Mountain Biking, and achieved First place in the 2021 National Cup for Women's under 17's.
Timeline
Hospitality Team Member
Bluecares
02.2024 - Current
Kitchen Hand
Karma Cupcakes
02.2023 - 12.2023
Room Attendant
Accor Hotels
12.2022 - 01.2023
Bachelor of Engineering - Electrical Engineering
University of Queensland
High School Diploma -
Benowa State High School
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