Isabella Wise
South Perth,WA
Summary
Hardworking and passionate job seeker with strong organizational, communication and problem solving skills, eager to secure an entry-level marine conservation position. Over 3 years of field and classroom experience. Committed to implementing conservation practises to help the team achieve their company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Assistant
Dunsborough Bakery
10.2016 - 01.2021
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
Restaurant Waitress
Dunsborough Chinese
08.2019 - 11.2020
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
Retail Sales Assistant
The Lucky Charm Newsagents
02.2021 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers complete purchases, locate items, and join reward programs.
- Opened and closed store independently and supervised staff.
- Located merchandise across various stores to address customer needs.
- Maintained clean sales floor and straightened and faced merchandise.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Restaurant Waitress
Globe Coffee House
06.2023 - Current
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
- Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
- Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
- Performed specialized alcoholic beverage services such as bottle openings and chiller setup.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
Education
Bachelor of Science - Marine Biology, Conservation & Wildlife Biology
Murdoch University
Perth, WA11.2023
High School Diploma -
Cape Naturaliste College
Vasse, WA10.2019
No Degree -
Dunsborough Primary School
Dunsborough, WA12.2014
Skills
- Staff Supervision
- Collaborative Relationships
- Adaptable, Flexible and Reliable
- Verbal and Written Communication
- Social Media Management
- Strong Communication and Interpersonal Skills
- Underwater Visual Census Scientific Sampling Skills
- Organization and Planning Skills
Certification
Top 15% academic achievement in 2022 at Murdoch University
Interests
- Photography
- Swimming
- Snorkelling
- Diving
- Reading
- Cooking
Volunteering
Department of Biodiversity, Conservation and Attractions, Marine Science Program, Shoalwater Islands Marine Park, WA.
01/2023 - 01/2023
- 30 hours of marine invertebrate sampling.
- Learned how to sample within a quadrat using a glass bottom bucket.
- Learned how to sample on an intertidal platform cautiously.
- Used teamworking skills to complete scientific sampling adequately.
References
Dr. Angus Lawrie
PhD in Conservation Biology at Murdoch University
0421 310 301
Dr. Inês Leal
Marine Research Scientist
Department of Environment and Conservation
0411 088 001
Timeline
Restaurant Waitress
Globe Coffee House
06.2023 - Current
Retail Sales Assistant
The Lucky Charm Newsagents
02.2021 - Current
Restaurant Waitress
Dunsborough Chinese
08.2019 - 11.2020
Sales Assistant
Dunsborough Bakery
10.2016 - 01.2021
Bachelor of Science - Marine Biology, Conservation & Wildlife Biology
Murdoch University
High School Diploma -
Cape Naturaliste College
No Degree -
Dunsborough Primary School
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