Summary
Overview
Work History
Education
Skills
Certification
Timeline
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ISABELLA WYTHES

Windella,Australia

Summary

Highly motivated and safety-conscious, actively pursuing a Trainee Dump Truck Operator role within the mining industry. Proven ability to excel in fast-paced environments, thrives when working as part of a team and collaborating to achieve optimal efficiency and customer satisfaction.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Food and Beverage Attendant

Nineteen Hunter Valley
10.2022 - Current
  • Greet guests with a friendly and helpful attitude at all times
  • Operate Micros POS till system
  • Process payments and handling of cash

Deli Clerk

Woolworths Group
10.2018 - 05.2024
  • Maintain friendly composure and communicate with customers to meet their needs
  • Supervise and train new team members
  • Ensure products are stocked to meet customer demand
  • Complete regular food safety training

Duty Manager

Nineteen Hunter Valley
07.2023 - 11.2023
  • Count and balance tills and safe using Excel
  • Take and plan reservations
  • Take phone calls
  • Plan rosters and delegate tasks
  • Supervise and coordinate the team to provide support and maximise performance
  • Handle customer dissatisfaction with professionalism

Tasting Room Attendant

Small Mouth Vodka
08.2022 - 03.2023
  • Acquire product knowledge for an extensive range of gins, vodkas and liqueurs
  • Conduct tastings for groups of up to 120 people
  • Take phone calls and make bookings
  • Replenish inventory
  • Operate Square POS system
  • Process transactions and handle cash

Food and Beverage Attendant

The Royal Oak Hotel
04.2022 - 09.2022
  • Mixing and serving drinks
  • Cash handling and operation of tills
  • Keeping the bar stocked and clean
  • Providing friendly and attentive service
  • Table service
  • Cleaning of the public amenities and restocking supplies

Digital Mentor

Youngster.Co
12.2020 - 12.2021
  • Assist elderly clients with issues they are experiencing with their devices
  • Assist with applying for government documents
  • Teach basic technological skills: Covid check-in, navigating settings, sending messages, building websites, transferring data, etc
  • Maintain friendly, professional relationships with clients
  • Troubleshoot devices

Education

Bachelor of Veterinary Technology - Currently Studying

Charles Sturt University
Wagga Wagga, NSW

Certificate II in Animal Care -

GOTAFE
07.2024

Higher School Certificate (HSC) -

Coffs Harbour Senior College
Coffs Harbour, NSW
12.2021

Skills

  • Customer Service
  • Cash Register Operations
  • Team Training
  • Telephone skills
  • Leadership and staff supervision
  • Attention to Detail
  • Efficiency in Fast-Paced Environments
  • Time management
  • Adaptability

Certification

  • Responsible Service of Alcohol (RSA), 03/2022, Aspire Training & Development
  • Responsible Conduct of Gambling (RCG), 11/2022, BarMax Australia
  • Higher School Certificate (HSC) – December 2021 Coffs Harbour Senior College, Coffs Harbour

Timeline

Duty Manager

Nineteen Hunter Valley
07.2023 - 11.2023

Food and Beverage Attendant

Nineteen Hunter Valley
10.2022 - Current

Tasting Room Attendant

Small Mouth Vodka
08.2022 - 03.2023

Food and Beverage Attendant

The Royal Oak Hotel
04.2022 - 09.2022

Digital Mentor

Youngster.Co
12.2020 - 12.2021

Deli Clerk

Woolworths Group
10.2018 - 05.2024

Certificate II in Animal Care -

GOTAFE

Higher School Certificate (HSC) -

Coffs Harbour Senior College

Bachelor of Veterinary Technology - Currently Studying

Charles Sturt University
ISABELLA WYTHES