ISABELLA RAMIREZ
Orange,Australia
Summary
24-Year-old analytical problem solver and persuasive communicator with talent for thinking outside the box for creative solutions. Committed and positive customer service professional with several years' experience in the hospitality industry, education and support industry and administration.
Overview
8
8
years of professional experience
Work History
Practice Manager
PWM Advice
02.2024 - Current
- Assist with client documentation and follow-up actions
- Work across departments, including onboarding and annual reviews
- Liaise with third-party providers to gather client information
- Work closely with Advisors to support construction and implementation of financial advice covering wealth accumulation, superannuation, insurance, and Reviews
- Maintain a logbook to track work activities and structured training
- Attending to statutory changes with the ATO and ASIC
- Data Entry across all Microsoft Suites, sales force, Xplan, & insurance & super platforms
Administrator / Purchasing Officer
Johns Lyng Group
06.2022 - 01.2024
- Processing purchase orders, subcontracts, and invoices through Finance
- Provide admin support to the regional team who aim to deliver an exceptional service to clients both internally and externally
- Schedule estimator attendances across regional locations effectively in line with SLA's
- Register incoming jobs immediately and correctly using internal software
- Communicate and negotiate with trades to track the progress of jobs
- Arrange specialist reports where required to support the estimating team
- Liaise between insured parties and insurance companies
- Dispute / issue resolution as required
- Ensure all inspections, certificates & relevant documentation is signed off
- Work closely with estimators to ensure quotations are submitted in accordance with SLA's
Administration Officer
ARTC
02.2021 - 07.2021
- Maintained office calendar for all events, informing employees of changes or pertinent information in a timely manner
- Excellent communication and supportive skills to operate within my team environment
- Data entry across multiple platforms
- Answering phone inquiries and monitoring and responding to emailed correspondence
- Processing invoices
Student Learning Support officer
Buninyong Public School
11.2020 - 01.2021
- Set up visual aids, equipment and classroom displays to support teacher's lesson delivery
- Assisted teachers with classroom management and document coordination to maintain positive learning environment
- Worked as part of a team as well as individually to play a key role in ensuring that the specific needs of students with disability and additional learning and support needs are met
Bartender
Jones & Smith Distillery at Lucknow Tavern
10.2023 - Current
Maitre D'
The Cattleman's Restaurant
01.2020 - 01.2023
Family Nanny
The Williams Family
07.2021 - 05.2022
Waitress / Kitchen Hand
Church St Café
11.2017
Kitchen Hand
Garden Hotel
08.2017 - 11.2018
Education
High School Diploma -
Dubbo College Senior Campus
Dubbo, NSW12-2017
Skills
Excellent Verbal and written communication
Computer proficiency including all Microsoft suites
Exceptional phone and email etiquette
Excellent time management to meet tight deadlines
Ability to work well under pressure individually and as part of a team
Timeline
Practice Manager
PWM Advice
02.2024 - Current
Bartender
Jones & Smith Distillery at Lucknow Tavern
10.2023 - Current
Administrator / Purchasing Officer
Johns Lyng Group
06.2022 - 01.2024
Family Nanny
The Williams Family
07.2021 - 05.2022
Administration Officer
ARTC
02.2021 - 07.2021
Student Learning Support officer
Buninyong Public School
11.2020 - 01.2021
Maitre D'
The Cattleman's Restaurant
01.2020 - 01.2023
Waitress / Kitchen Hand
Church St Café
11.2017
Kitchen Hand
Garden Hotel
08.2017 - 11.2018
High School Diploma -
Dubbo College Senior Campus
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