Isabelle Douglas
Big Springs,NSW
Summary
Dynamic retail professional with a proven track record at Mainstreet Clothing Cooma, excelling in customer service and teamwork. Enhanced store sales by strategically arranging merchandise and promoting special offers. Skilled in cash handling and order processing, consistently achieving sales goals. Capable at resolving customer issues, boosting satisfaction, and driving repeat business.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Mainstreet Clothing Cooma
01.2025 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Assisted online sales, social media marketing and more
Farm Hand
L & G Douglas
01.2024 - 12.2024
- Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
- Carried out daily farm tasks such as feeding animals, milking cows, and cleaning pens to ensure animal health and welfare.
- Operated various farm machinery including tractors, plows, and balers for efficient land cultivation and crop production.
- Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
- Contributed to overall farm efficiency by performing regular equipment maintenance and repairs as needed.
- Ensured proper animal care by administering medications, vaccinations, or treatments as prescribed by veterinarians.
- Maintained farm machinery to ensure operational efficiency, preventing downtime during critical planting and harvesting periods.
- Collaborated with team members to develop water conservation system, significantly reducing water waste.
Retail Sales Associate
Riverina Cooperative
01.2023 - 10.2023
Education
Finished Year 11 To Work -
Wagga Wagga Christian College
Wagga Wagga Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Customer assistance
- Cash handling
- Customer engagement
- Retail sales
- Store opening and closing
- Flexible schedule
- Cash register operation
- Order processing
- Merchandise display
- Sales trends
- Fashion sense
- Email marketing
- Price tagging
- Sales goal achievement
Timeline
Retail Sales Associate
Mainstreet Clothing Cooma
01.2025 - Current
Farm Hand
L & G Douglas
01.2024 - 12.2024
Retail Sales Associate
Riverina Cooperative
01.2023 - 10.2023
Finished Year 11 To Work -
Wagga Wagga Christian College