Isabelle Fenton

In my role as an Agribusiness Relationship Executive I manage a diverse portfolio of over 70 clients, state-wide.

My clients operate across a range of industries including: horticulture, dairy, viticulture, commercial fishing, lot feeding, corporate agribusiness, consulting & advisory, cropping, livestock, agri-tourism and more. Client base ranges from small business & start-ups, through to high-net-worth individuals, family & corporate enterprises.

This position is fast paced, and requires a high level of attention to detail, problem solving, critical thinking and extremely effective communication across all levels of the business: with stakeholders, clients and industry professionals. In my role I monitor and report on the performance of my portfolio internally on a regular basis, in order to ensure current workflow aligns with the KPIs for each reporting period.

I am committed to providing a great customer experience at every interaction, outcomes of which are reflected in my consistently strong NPS survey results and commentary and the frequency of new-to-bank referrals from my existing clients. My success in this role has been driven by my ability to generate and maintain high-quality interpersonal relationships with a range of customers, stakeholders, and referral partners.

In this role I obtained a Credit Approval Authority Delegation, providing personal authority to approve individual transactions within parameters, up to a total amount of $3m AUD.

Conducting Quality Assurance on-farm audits for the JBS Beef & Lamb Farm Assurance Programme

In this role, I successfully completed the IOS 9001 Internal Auditor Certification.

This role encompassed the following responsibilities:

• End to end client management, scheduling audits and effectively communicating the outcome of this process
• Undertaking extensive on-farm inspections to assess animal welfare & husbandry, farm safety practices, environmental practices and adherence to all other audit requirements Issuing
• Corrective Action reports and compliance timelines
• Communicating Audit outcomes to stakeholders and Programme Coordinators
• Followed established auditing processes to meet internal and regulatory requirements.

Woodward Foods Australia is the only fully vertically integrated red meat business in Australia

My role in Production Planning oversaw forward planning of key red meat products into the business's own retail and wholesale distribution centres and also for international customers.

The role encompassed the following responsibilities:

• Liaising with livestock buyers and farm managers
• Scheduling processing lines to achieve optimal productivity
• End-to-end sales & export documentation process for international customers, ensuring the product is delivered in line with their requirements
• Reviewed inventories, tracked production statuses and ordered materials to foster consistent availability and production schedule adherence.
• Internal reporting and strategic recommendations to be presented to stakeholders relating to quality, production efficiency, waste, market insight

Whilst undertaking my 3rd year of my Bachelor’s Degree, I commenced a position with RDA as a Key Account Manager trading Dairy Commodities internationally.

I worked within a team of four traders/Account managers whom collectively were responsible for growing and managing a portfolio generating circa $80million in annual revenue. In my time in this role, I worked to build and maintain strong client relationships to drive business growth in the portfolio.

University paid Internship merged into casual employment for Tey’s Australia. My role involved cattle induction, general livestock husbandry, data maintenance via Stock-aid, welfare evaluations and maintenance duties.

I had oversight of the high level of animal welfare practices across the Tey’s supply chain to maintain compliance with the various standards and accreditations that the business upholds for its Export and certified branded products, and in maintaining their social license.

I was employed as a Veterinary Nurse for a group of Veterinary Surgeries located throughout the greater Brisbane Region

This was an enjoyable and challenging role which required management of daily surgical and general appointment scheduling, stocktake/inventory, data collection, customer service and functioning in a busy high-pressure team environment

I continued working for the JUDHAR Group on a casual basis throughout university holidays.