Isabelle Podlich
Greenbank,QLD
Summary
I am an enthusiastic and self-motivated nursing student with a solid foundation in patient care through diverse placements in aged care and mental health settings. My background also includes valuable experience as a retail worker, where I developed strong interpersonal and problem-solving skills. Known for my reliability, responsibility, and hard work, I excel in both collaborative and independent environments. My retail experience has honed my ability to handle high-pressure situations and provide exceptional customer service, which complements my nursing skills. Eager to continuously learn and adapt.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Worker
Valleygirl
06.2023 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
- Answered questions about store policies and addressed customer concerns.
- Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
- Maintained tidy and organized store environment to comply with cleanliness standards.
Retail Sales Worker
City Beach
04.2023 - 07.2023
- Offered assistance with fitting rooms or locating sizes/styles not immediately available on the sales floor, ensuring a seamless shopping experience.
- Visual displays - changing mannequins, displaying merchandise/products
Sea World Spooky Nights Performer
Village Roadshow Theme Parks – Sea World
10.2022 - 10.2022
- Enhanced audience engagement by incorporating dynamic performance techniques and innovative stage presence.
- Engaged with children and parents
Education
Nursing
Australian Catholic University
Brisbane, QLD2026
Parklands Christian College
Park Ridge, QLD2022
Skills
- Patience and Empathy
- Reliability and punctuality
- Cash Handling Accuracy
- Friendly and Helpful
- Adaptable and Flexible
- Team Cooperation
Volunteering
September 2022 - RAW Impact ‘On Country’ Missions
Trip to Mitchell, Western Queensland to live with the Gunggari people and help to
rebuild their community.
2020 - 2021 – Parklands Events Volunteering
Volunteered as official photographer at school awards night
ceremonies for Primary and Secondary.
2020 – Parklands Community Volunteering
Prepared care packages of food and essentials to local community
groups to distribute to families in need during covid.
Wrote letters to the occupants of a local aged care home, during covid,
when elders had minimal contact with the community.
Certification
Certificate 1 in Active Volunteering
First Aid Certificate
CPR Certificate
NDIS Card
Blue Card
Timeline
Retail Worker
Valleygirl
06.2023 - Current
Retail Sales Worker
City Beach
04.2023 - 07.2023
Sea World Spooky Nights Performer
Village Roadshow Theme Parks – Sea World
10.2022 - 10.2022
Nursing
Australian Catholic University
Parklands Christian College
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