Isabelle Serio
Heathridge,WA
Summary
Proven Sales Assistant with a track record of enhancing customer satisfaction and boosting sales, notably at Prague Bakery. Skilled in cash handling and known for exceptional goal-oriented approaches. Excelled in dynamic environments by fostering strong customer relationships, achieving sales targets, and demonstrating sales expertise.
Overview
3
3
years of professional experience
Work History
Sales Assistant
Prague Bakery
01.2024 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Collaborated with team members to achieve a cohesive and efficient store environment.
Delivery Driver
Prague Bakery
Perth, WA
01.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Sales Assistant
Westside Auto Wholesale
Bentley, WA
05.2023 - 02.2024
- Helped customers locate products and checked store system for merchandise at other sites.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Met and exceeded sales targets consistently, contributing to overall team success.
Sales Assistant
Woolworths Group
Yanchep, WA
08.2021 - 07.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Year 11 -
Yanchep Secondary School
Yanchep, WASkills
- Cash Handling
- Goal-Oriented
- Stock management
- Sales expertise
- Cash Register Operation
- Processing payments
- Opening and closing procedures
Timeline
Sales Assistant
Prague Bakery
01.2024 - Current
Delivery Driver
Prague Bakery
01.2024 - Current
Sales Assistant
Westside Auto Wholesale
05.2023 - 02.2024
Sales Assistant
Woolworths Group
08.2021 - 07.2023
Year 11 -
Yanchep Secondary School