Isabelle Smith
Jurien Bay,WA
Summary
Currently working as a duty manager, but are looking to gain more administrative experience. Willing to learn all aspects of the job, work well in a team environment and am also a responsible worker when alone.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Duty Manager
Jurien Bay Hotel Motel
03.2022 - Current
- Trained new employees.
- Worked with H&L system to place orders, manage bills, and handle complimentary items.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining professionalism
- Served food and beverages promptly.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Collected room deposits, fees, and payments.
- Completed check-ins)outs and directed guests to rooms and facilities.
- Very good computer skills
- Confirmed relevant guest information and payment
Cafe Manager
Blini Pancake Cafe
06.2021 - 03.2022
- Trained cafe employees to consistently exceed customers' expectations.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed stock
- Barista, bar, waitressing, kitchen hand
- Opening and closing cafe
Bartender/kitchenhand
Dukes Inn
06.2017 - 06.2020
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers.
- Served high customer volumes during special events, nights, and weekends.
- Trained new bartenders/kitchen staff
- Hotel reception, checkins/outs/ confirming all guest information
- Collected room deposits, fees, and payments.
- Plated and presented food following chef requirements.
Skills
- Punctual
- Team Player
- Attention to detail
- Computer Literate
- Fast learner
- New employee training
Certification
Approved Bar Manager
Information and Technology, digital media
RSA
Additional Information
References
Anett Kamara: 0406630288
Julie Grandini: 0408809548
Marthie Nieuwoudt: 0466524903
Elizabeth Roszak: 0417641251
Timeline
Duty Manager
Jurien Bay Hotel Motel
03.2022 - Current
Cafe Manager
Blini Pancake Cafe
06.2021 - 03.2022
Bartender/kitchenhand
Dukes Inn
06.2017 - 06.2020
Approved Bar Manager
Information and Technology, digital media
RSA
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