Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Generic
ISABELLE TURPIN

ISABELLE TURPIN

Belmont North,NSW

Summary

Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth at Toolijooa. Proven track record in enhancing team collaboration and boosting brand awareness at South Coast Distillery, showcasing adaptability and marketing strategy expertise. Excelled in high-stress environments, demonstrating exceptional multitasking abilities and effective communication, leading to increased productivity and task satisfaction.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Bush regeneration Field Officer

Toolijooa Environmental Restoration
02.2023 - 10.2023
  • Delivery of Gardening and Landscaping Services.
  • Includes routine duties and ongoing job training in basic techniques and plant species identification.
  • Completed tasks aligned with Toolijooa's Environmental Policy and work according to work procedures and training to prevent negative environmental impact.
  • Complied with all policies and procedures as per responsibilities.
  • Successfully completed all tasks independently and alongside other team members.
  • Developed strong relationships with stakeholders, fostering trust and open lines of communication during site visits and meetings.
  • Managed multiple priorities effectively while adhering to deadlines under challenging conditions in the field.
  • Enhanced team collaboration through regular communication, training sessions, and joint project initiatives.


Front of house/barista/bartender

Adamstown Bowling Club
02.2023 - 10.2023
  • Streamlined workflow efficiency by organizing workstation layouts during peak hours.
  • Influenced higher average ticket values by upselling complementary menu items, boosting overall sales.
  • Exemplary customer service skills
  • Basic keno and tab operations
  • Ability to handle high stress environment
  • Strict money handling procedures
  • Follow responsible service of alcohol procedures
  • General cleaning duties
  • Maintenance of equipment duties


Events and marketing manager/assistant distiller

South Coast Distillery
01.2020 - 02.2023
  • Daily management of staff rostering and daily staff management
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Managed social media accounts for optimal audience engagement and increased online presence.
  • Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
  • Collaborated with cross-functional teams to ensure consistent branding across all company touchpoints and communications channels.
  • Organized successful trade show exhibits, showcasing products or services effectively to potential customers or partners.
  • Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
  • Administration tasks & financial accountability
  • Strong computer and mathematic skills through Excel, Xero and Square software.
  • Increased product consistency through rigorous quality control measures and timely adjustments to recipes and processes.
  • Strong scientific knowledge for distillation process and equipment maintenance duties

Food Preparation Specialist

Prosper Meals
02.2019 - 11.2020
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Measured, mixed, and cooked ingredients following directions and nutritional restrictions.
  • Transferred supplies and equipment between storage and work areas to support food preparation.
  • Evaluated and adjusted recipes to meet the diverse dietary needs of customers, including vegan, gluten-free, and allergy-friendly options.
  • Expanded culinary expertise through continuous research on industry trends, participating in workshops, and networking with fellow professionals.
  • Increased kitchen productivity by delegating tasks effectively among team members based on individual strengths and skillsets.

Housekeeper

Dunsborough Motel
03.2017 - 12.2017
  • Ensured cleaning equipment complied with WHS guidelines
  • Inspect rooms before check-ins ensuring quality assurance measures meet professional standards
  • Complying with all Work Health & Safety (WHS) guidelines for personal and team safety
  • Customer service elicited regular positive feedback

Front of house/barista/bartender

Toby's Bar & Restaurant
02.2017 - 12.2017
  • Streamlined workflow efficiency by organizing workstation layouts during peak hours.
  • Influenced higher average ticket values by upselling complementary menu items, boosting overall sales.
  • Assisted with inventory management and ordering supplies, ensuring adequate stock levels for daily operations.
  • Provided exceptional customer service by responding promptly to inquiries and addressing concerns professionally.
  • Upheld strict sanitization standards throughout work areas, adhering to local health department guidelines at all times.

Waiter and bartender

Queens Head Pub
01.2016 - 01.2017
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Education

Bachelor of Science - Marine Science

University of Wollongong
Wollongong, NSW
01-2022

Skills

  • Monitoring and Evaluation
  • Physical Stamina
  • Multitasking Abilities
  • Team Collaboration
  • Effective Communication
  • Adaptability and Flexibility
  • Safety Procedures
  • Networking and relationship building
  • Data Analysis
  • Written Communication
  • Time management abilities

Accomplishments

  • AMEB: 8th Grade Piano Certificate
  • AMEB: 7th Grade Piano Musicianship Certificate
  • AMEB: 7th Grade Cornet Certificate

Certification

General Construction Induction card

AQF3 Chemical Accreditation

NSW Driver's License

Interests

  • Hiking and general outdoor recreational sports
  • Camping
  • Travelling - meeting new people and learning about different cultures
  • Playing instruments

Timeline

Bush regeneration Field Officer

Toolijooa Environmental Restoration
02.2023 - 10.2023

Front of house/barista/bartender

Adamstown Bowling Club
02.2023 - 10.2023

Events and marketing manager/assistant distiller

South Coast Distillery
01.2020 - 02.2023

Food Preparation Specialist

Prosper Meals
02.2019 - 11.2020

Housekeeper

Dunsborough Motel
03.2017 - 12.2017

Front of house/barista/bartender

Toby's Bar & Restaurant
02.2017 - 12.2017

Waiter and bartender

Queens Head Pub
01.2016 - 01.2017

Bachelor of Science - Marine Science

University of Wollongong
ISABELLE TURPIN