Summary
Overview
Work History
Education
Skills
Street
City
Attributes
State
Postcode
References
Timeline
Receptionist

Katherine Walkerden (Katie)

Salesperson, Supervisor, Leader
Belmont North,NSW

Summary

Experienced professional with extensive background in customer service, administration, and team leadership. Highly skilled in communication, organizational tasks, and providing exceptional support in fast-paced environments. Seeking a new position to leverage my strong administrative skills and experience while balancing work with personal life. Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.

Overview

39
39
years of professional experience

Work History

Supervisor

Big W Mount Hutton
8 2021 - Current
  • Oversee daily operations and supervise staff
  • Provide excellent customer service and address any issues promptly
  • Assist across the store as needed to ensure smooth operations.

Front End/Supervisor

Northern NSW Football
10.2019 - Current
  • Manage customer interactions, take orders, and assist with food preparation
  • Ensure a positive and professional experience for customers.

Netball Umpire, Assistant

Indoor Sports Centers
02.1989 - Current
  • Umpire netball games and assist with management tasks as needed.

Sandwich Artist

Subway Belmont
01.2012 - 03.2013
  • Food preparation alongside customer service and balancing registers
  • Maintain cleanliness and organization in the work area.

Senior Lender

Greater Building Society
04.2001 - 02.2003
  • Supervise customer service and handle loan inquiries and applications.

Service Advisor

National Australia Bank
10.1990 - 10.2001
  • Supervise customer service, manage cash handling, and conduct loan/account interviews.

Shop Assistant, Switchboard Operator

Grace Bros
01.1989 - 03.1990
  • Handle customer service, general shop duties, and manage the switchboard.

Shop Assistant

Franklins Belmont
01.1990 - 03.1990
  • Perform general shop duties and operate the checkout.

Secretary, Receptionist

Charlestown Insurance
01.1988 - 01.1989
  • Perform general office duties and provide reception support.

Shop Assistant

Gallagher’s Pharmacy
01.1987 - 12.1987
  • Provide customer service and perform general shop duties.

Casual Shop Assistant

Big W
03.1986 - 10.1987
  • Operate checkout, assist with laybys, and perform general shop duties.

Payroll Officer

Yamazakura – Young Achievement Australia
10.1986 - 09.1986
  • Complete payroll processing and issue wages.

Education

Cert IV in Bookkeeping -

Belmont TAFE

Cert III in Accounts Administration - undefined

Belmont TAFE

Cert IV in Financial Services - undefined

Institute of Financial Services

Team Leadership Certificate IV - undefined

Tighes Hill TAFE

Certificate in Office Operations - undefined

Tighes Hill TAFE

Warners Bay High School - undefined

Wombwell High School, England - undefined

Warners Bay High School - undefined

Skills

Customer Service: Proven ability to deliver high-quality service and handle challenging situations with professionalism

Street

10 Colliery St

City

Belmont North

Attributes

  • Polite, hard-working, and highly motivated.
  • Capable of working independently and as part of a team.
  • Efficient and prompt, especially in customer-facing roles.

State

NSW

Postcode

2280

References

  • Fiona Lacey, Manager, Big W, 0412 751 130
  • Susan Bloom, Manager, Northern NSW Football, 0416 600 345

Timeline

Front End/Supervisor

Northern NSW Football
10.2019 - Current

Sandwich Artist

Subway Belmont
01.2012 - 03.2013

Senior Lender

Greater Building Society
04.2001 - 02.2003

Service Advisor

National Australia Bank
10.1990 - 10.2001

Shop Assistant

Franklins Belmont
01.1990 - 03.1990

Netball Umpire, Assistant

Indoor Sports Centers
02.1989 - Current

Shop Assistant, Switchboard Operator

Grace Bros
01.1989 - 03.1990

Secretary, Receptionist

Charlestown Insurance
01.1988 - 01.1989

Shop Assistant

Gallagher’s Pharmacy
01.1987 - 12.1987

Payroll Officer

Yamazakura – Young Achievement Australia
10.1986 - 09.1986

Casual Shop Assistant

Big W
03.1986 - 10.1987

Supervisor

Big W Mount Hutton
8 2021 - Current

Cert IV in Bookkeeping -

Belmont TAFE

Cert III in Accounts Administration - undefined

Belmont TAFE

Cert IV in Financial Services - undefined

Institute of Financial Services

Team Leadership Certificate IV - undefined

Tighes Hill TAFE

Certificate in Office Operations - undefined

Tighes Hill TAFE

Warners Bay High School - undefined

Wombwell High School, England - undefined

Warners Bay High School - undefined

Katherine Walkerden (Katie)Salesperson, Supervisor, Leader