Isabelle Jean Smith
Melbourne,VIC
Summary
Hardworking with strong multitasking and customer service skills. Committed to speeding up processes and helping people. I am honest, reliable and eager to learn new skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service
VPC Coffee Club
Dandenong, Victoria
02.2023 - 12.2023
- Prepared food orders, such as sandwiches, salads, and beverages.
- Assisted in maintaining a clean working environment by sweeping floors, removing trash from bins, washing dishes.
- Performed opening, closing duties such as setting up, breaking down stations prior to, after shift hours.
- Cleaned tables in the dining area before and after customer seating.
- Managed cash register operations efficiently and accurately.
- Stocked service areas with napkins, utensils, condiments, and other supplies.
Education
High School Diploma -
Uniting Pathways To Employment
Dandenong, VIC01-2025
High School Diploma -
Emmerson School Dandenong
Melbourne, VIC12-2023
Skills
- Customer Service
- Customer service excellence
- Customer service expertise
- Inbound Customer Service
- Coffee and Tea Service
Accomplishments
- Occupational health & safety Modules 'Safe@work SA' General retail and hospitality.
- Espresso Foundations at Veneziano Coffee Roasters Training School in Richmond.
- Cert I Transition Education/Work Education (currently completing)
Certification
- Holder a Victorian Learners Permit
Leadership
- House Captain in 2023
- Vice Captain 2019
- Junior Captain
References
References available upon request.
Timeline
Customer Service
VPC Coffee Club
02.2023 - 12.2023
High School Diploma -
Uniting Pathways To Employment
High School Diploma -
Emmerson School Dandenong
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