Isha Isha
Tarneit,VIC
Summary
Dynamic and versatile retail professional with proven expertise in store maintenance and a goal-oriented mindset. Excelled at Coles Liquorland by enhancing customer satisfaction and maintaining high cleanliness standards. Skilled in sales proficiency and known for reliability, consistently fostering positive customer experiences. Demonstrates a blend of hard and soft skills, contributing to team success and operational efficiency.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Retail Team Member
Coles Liquorland
Werribee, VIC
01.2024 - Current
- Managed store opening/closing procedures according to company guidelines, ensuring punctuality and security measures were upheld.
- Ensured high level of customer satisfaction with efficient problem solving when handling returns or exchanges.
- Upheld high standards of cleanliness throughout the entire store, contributing to an inviting atmosphere for both shoppers and employees.
- Demonstrated adaptability by working across various departments as needed, showcasing versatility in retail skills and knowledge.
Barista
Hey Porter
Highton, VIC
11.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Education
Masters Of Information Technology -
Royal Melbourne Institute of Technology
Melbourne, VICSkills
- Store maintenance
- Goal-oriented mindset
- Reliability and punctuality
- Sales proficiency
Certification
Certified Barista
RSA ( responsible service of Alcohol) Certificate
Languages
English
Professional Working
Timeline
Retail Team Member
Coles Liquorland
01.2024 - Current
Barista
Hey Porter
11.2023 - Current
Masters Of Information Technology -
Royal Melbourne Institute of Technology