Isha Pokharel
Sydney,New South Wales
Summary
Skilled professional ready to bring hard-working mentality to Trainee position. Driven to learn industry and position inside and out to maximize contributions and support business and customer objectives. Eager to learn new things and master concepts. Dependable [Job Title] with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Waitress Supervisor
Cafe Roman
Riverwood, NSW
03.2023 - Current
- Supervised waitstaff to ensure quality customer service and satisfaction.
- Provided training and guidance to new staff members on food safety, customer service, and restaurant policies.
- Resolved customer complaints in a timely manner with professionalism.
- Created daily shift schedules for waitstaff according to business needs.
Aged Care Worker
Harisidhhi Aged Care
Kathmandu, Nepal
02.2022 - 11.2022
- Provided companionship and emotional support to elderly clients.
- Assisted with activities of daily living such as bathing, grooming, dressing and toileting.
- Coordinated transportation services for medical appointments.
- Maintained records of client care plans and progress notes.
- Prepared meals according to prescribed diets and nutrition plans.
Education
Bachelor of Information Technology - Information Technology
Elite Education Institute
Sydney, NSWSkills
- First Aid
- Emergency Response
- CPR Certified
- Safety Oversight
- Needs Assessment
Certification
- First Aid Certificate
- CPR
- Police Certificate
- Certificate 4 in Aging
Languages
English
Professional
Nepali
Native/ Bilingual
Hindi
Professional
Niranjan Prasai
- Oscar Training center
045199520
prasainiranjan2014@gmail.com
References
References available upon request.
Timeline
Waitress Supervisor
Cafe Roman
03.2023 - Current
Aged Care Worker
Harisidhhi Aged Care
02.2022 - 11.2022
Bachelor of Information Technology - Information Technology
Elite Education Institute
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