Summary
Overview
Work History
Education
Skills
Timeline
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Ishika

Adelaide,SA

Summary

Dynamic hospitality professional with a proven track record at El Mexicano Kitchen & Bar, excelling in customer service and problem-solving. Recognized for enhancing guest satisfaction through strong teamwork and effective communication. Skilled in POS system operation and committed to maintaining food safety standards while delivering exceptional service in fast-paced environments.

Overview

1
1
year of professional experience

Work History

Hospitality Team Member

El Mexicano Kitchen & Bar
01.2025 - 08.2025
  • Enhanced customer satisfaction by providing exceptional service and addressing guest concerns promptly.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
  • Communicated with customers to promptly resolve complaints and address inquiries.
  • Processed payments with focus on accuracy and correct cash-handling procedures.
  • Delivered excellent customer service to support company reputation and patron satisfaction.
  • Greeted guests with friendly and professional acknowledgment to build rapport.
  • Supported restaurant operations by assisting servers during busy periods or covering shifts as needed.

Education

DIPLOMA IN HOSPITALITY MANAGEMENT

Durban International College
Adelaide, SA
01.2025

Skills

  • Strong teamwork
  • Food safety awareness
  • Reliability and punctuality
  • Initiative and Self-motivation
  • Customer service focus
  • Professional appearance
  • Reservation management
  • Problem-solving skills
  • Hospitality services
  • Multitasking Abilities
  • POS system operation
  • Front desk management

Timeline

Hospitality Team Member

El Mexicano Kitchen & Bar
01.2025 - 08.2025

DIPLOMA IN HOSPITALITY MANAGEMENT

Durban International College
Ishika