ISHITA PANCHAL
Brisbane,QLD
Summary
Enthusiastic and creative individual with solid understanding of student development and learning styles. Possesses excellent communication and interpersonal skills and connects with students from diverse backgrounds. Experienced developing engaging lesson plans and assessments to measure student progress.
Overview
9
9
years of professional experience
1
1
Certification
1
1
Language
Work History
Educator
Yuva Educational Institute
01.2019 - 04.2024
- Teaching English and Social Science
- Engaging in various Quiz and Seminars
- Conducting Weekly assessments
- Educational visits.
- Engaged in Extra Circular activities.
- Built relationships and communicated with parents to provide best learning environment for children.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
- Monitored student progress and adjusted instruction to meet individual needs.
- Collaborated with adults and children to provide safe and educational experience.
- Created and implemented assessments to measure student progress.
Manual Tester
Lodestone Software
01.2018 - 01.2019
- Working closely with the software development team to ensure bug-free applications
- Actively participating in all phases of product testing, including planning and delivery recommendations
- Writing extensive bug reports
- Performing accessibility testing like voice over for Social media Applications
- Making weekly reports
- Provided numerous recommendations on ways to improve the user experience.
- Improved software quality by meticulously executing manual test cases and identifying defects.
- Enhanced product performance by conducting thorough regression testing on each release.
- Supported developers in debugging efforts, providing clear reproduction steps and logs for identified defects.
- Promoted knowledge sharing among team members, conducting training sessions on new tools and techniques for manual testing.
- Trained other workers in inspection and testing procedures.
- Operated and maintained testing equipment.
Inside Sales Representative
Pima Controls
09.2016 - 02.2018
- Providing quotations for required products
- Answering inquiries
- Promoting business using emails and calls.
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Managed friendly and professional customer interactions.
- Used CRM software to maintain detailed contact logs and account records.
- Monitored competitor activities closely, adjusting approaches accordingly to maintain a competitive edge in the market.
- Mentored junior team members, providing valuable guidance on best practices for successful inside sales tactics.
Support Executive
Procure Tiger
01.2016 - 08.2016
- Streamlined support processes for improved efficiency and reduced response times.
- Enhanced customer satisfaction by addressing and resolving technical issues promptly.
- Implemented effective troubleshooting techniques, resulting in quicker problem resolutions and increased customer satisfaction.
- Reduced repeat incidents by thoroughly documenting resolutions within internal knowledge bases.
- Managed customer-facing FAQ and knowledgebase on media sources.
Quality Analyst
Marketly India Services
08.2015 - 12.2015
- Testing Movies and Series on platforms like Amazon and Apple TV
- Checking the rating
- Providing the weekly parsing reports.
- Analyzed quality and performance data to support operational decision-making.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Monitored KPIs to proactively address bottlenecks and quality issues.
- Participated in departmental meetings to establish short- and long-term strategy.
- Edited, proofed and critiqued internal documents to improve clarity.
- Created and collaborated in implementation and maintenance of customer complaint log.
- Advised developers on problems with databases, performance and other issues.
Education
Bachelor of Technology in Electronics and Communication -
Ganpat University
Mehsana, Gujarat12.2015
Skills
- Lesson Planning
- Attention to Detail
- Parent Interaction
- Differentiated Instruction
- Child Development
- Teaching strategies
- Subject matter expertise
- Group and individual instruction
- Collaborative learning
- Curriculum Development
- Class Instruction
- Project-based learning
- Student Motivation
- Parent-Teacher Communication
- Student Interaction
- Student Records Management
- Practical Learning
- Formative Assessment
- Remote Learning
- Program Development
- Elementary Education
- Academic goals
- Online Teaching
- Special Education
- Problem-Solving
- Positive Learning Environment
- Student-Centered Learning
- Student Engagement
- Parent Communication
- Cooperative Learning Experience
- Documentation And Reporting
- Learning Assessments
- Schedule Management
- Strong Work Ethic
- Motivation and Hard Work
- Team Work
- FBTe
- Jira
- Test Planning
- API testing
- Analytical skills
- Data Intergrity
- Classroom Management
Certification
- ISTQB Certified Tester - Foundation Level - Agile Extension Online Course, Udemy, 2023-01-01
- Selenium Webdriver with PYTHON from Scratch + Framework, Udemy, 2023-01-01
- The Complete Python Pro Bootcamp, Udemy
Personal Information
Title: Manual Tester
Languages
English
Full Professional
Gujarati
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Educator
Yuva Educational Institute
01.2019 - 04.2024
Manual Tester
Lodestone Software
01.2018 - 01.2019
Inside Sales Representative
Pima Controls
09.2016 - 02.2018
Support Executive
Procure Tiger
01.2016 - 08.2016
Quality Analyst
Marketly India Services
08.2015 - 12.2015
Bachelor of Technology in Electronics and Communication -
Ganpat University
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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