Summary
Work History
Education
Skills
Timeline
Generic

Iesha Gillespie

Raymond Terrace

Summary

Dynamic customer service professional with experience at Woolworths Group, adept at resolving complaints with empathy and professionalism. Proven ability to enhance customer loyalty through active listening and effective problem-solving. Skilled in cash register operations, ensuring accuracy and reliability in financial transactions while fostering a welcoming shopping environment.

Personable and reliable with strong commitment to providing excellent customer service and maintaining positive shopping experience. Knowledgeable in handling transactions and managing customer inquiries efficiently. Delivers welcoming environment aimed at enhancing customer satisfaction and loyalty.

Professional retail worker with commitment to high standards and achieving results. Background in customer service with focus on enhancing customer satisfaction and loyalty. Known for reliability, flexibility, and strong team collaboration. Skilled in cash handling, conflict resolution, and providing exceptional service.

Work History

Customer Service Cashier

Woolworths Group
10.2021 - 02.2022
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.

Education

No Degree - Family And Community Services

Digital Tafe
Online
12-2026

High School Diploma -

Kelso High Campus
Kelso
12-2021

Skills

  • Customer service
  • Problem solving
  • Team collaboration
  • Active listening
  • Reliability and punctuality
  • Patience and composure
  • Cash register operation

Timeline

Customer Service Cashier

Woolworths Group
10.2021 - 02.2022

No Degree - Family And Community Services

Digital Tafe

High School Diploma -

Kelso High Campus
Iesha Gillespie