Ismail Moustafa
Brunswick,Australia
Summary
Aspiring Talent Manager with a potent educational background and expertise in scouting exceptional talent, negotiating high-value contracts, and securing lucrative sponsorship deals. Known for a creative and persuasive negotiation style, I excel in working collaboratively and am eager to contribute my skills to a dynamic company. Seeking a position that offers diverse responsibilities to achieve both personal and organizational goals, committed to delivering consistent, high-performance results
Overview
9
9
years of professional experience
Work History
Customer service
Coles
03.2015 - Current
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
YD DFO Essendon
YD
11.2017 - 07.2018
- Collaborated with team members to achieve monthly sales targets, contributing to overall store success.
- Boosted sales revenue by identifying customer needs and suggesting suitable clothing options.
- Increased customer satisfaction by providing personalized fashion advice and recommendations.
Volunteer
Hadfield Football Club
04.2019 - 10.2021
- Improved team performance by developing and implementing effective training programs and practice sessions.
- Enhanced player skills through focused coaching, personalized feedback, and tailored drills.
- Fostered a positive team environment with clear communication, goal setting, and motivational strategies.
Volunteer
Softball Australia
02.2022 - 11.2022
- Increased efficiency by implementing new processes and providing administrative support to management.
- Supported business growth by assisting in marketing campaigns and coordinating events.
- Developed strong teamwork dynamics through regular communication and collaboration during practices.
Education
Bachelor of Business Course - Sport Management
Latrobe University Bundoora Campus
Melbourne, VIC04.2023
VCE -
Brunswick Secondary College
Brunswick, VIC10.2017
Skills
- Customer Assistance
- Cash Register Operation
- POS Systems
- Product Restocking
- Point of Sale Proficiency
- Work Planning
- Mentoring
- Coaching
- Team Supervision
- Documentation and Reporting
Additional Information
https://www.linkedin.com/in/ismail-moustafa-4033a5234/
Background
Australian, Lebanese
Personal Information
Date of Birth: 05/17/99
References
- Mahmoud Moustafa - Financial Advisor
0433 513 119
mahmoud.moustafa4@gmail.com
- Ali Taleb - Former consumer sales consultant at North Melbourne Football Club
0435 078 020
Info@alitalebx.com
Timeline
Volunteer
Softball Australia
02.2022 - 11.2022
Volunteer
Hadfield Football Club
04.2019 - 10.2021
YD DFO Essendon
YD
11.2017 - 07.2018
Customer service
Coles
03.2015 - Current
Bachelor of Business Course - Sport Management
Latrobe University Bundoora Campus
VCE -
Brunswick Secondary College
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