Isobel Bruce
Hamilton Hill
Summary
Skilled property management professional with a passion in managing residential property. Adept in tenant relations, contract negotiations, and property maintenance. Strong focus on team collaboration and achieving results. Known for reliability and adaptability in dynamic environments. Proficient in problem solving, conflict resolution, and compliance with regulations & legislation.
Overview
4
4
years of professional experience
Work History
Senior Property Manager
Infinite Real Estate
07.2024 - Current
- Managing a team of three Property Managers as second in command to the licensee, including regular check-ins, onboarding and training of new staff members, and all day to day operations within the property management team.
- Maintaining meticulous records of all property correspondence, including lease contracts, court and legal documents and other sensitive information.
- Investigating and resolving escalated tenant and owner complaints throughout my team.
- Managing all court attendances and applications, and ensuring staff are acting within legislation.
Property Manager
Rent Choice
05.2022 - 06.2024
- End to end management for a portfolio of 130 properties.
- Handling the majority of tasks independently, with only minimal reliance on virtual assistants for administrative or support duties.
- Overseeing the leasing process, including marketing rental properties, conducting property viewings, screening tenants, and finalizing lease agreements.
- Conducting thorough final bond inspections, updated ingoing condition reports and all routine inspections.
- Court application and attendance for a variety of cases, including assisting other Property Managers in attending court.
Junior Property Manager
Rental Management Australia
02.2024 - 05.2024
- Management of a portfolio of 100 properties with leasing and inspection assistance, the portfolio had been purchased from another agency previously.
- I was hired as an assistant but was promoted to Property Manager within my first week at the company.
Assistant Property Manager
Ross Realty
11.2020 - 04.2022
- Routine and final inspection reports.
- Property Viewings.
- Application processing.
- Onboarding of new tenancies.
- Onboarding new managements including preparing the Management Authority, contacting the relevant council and utility provider, collating all required documents and introducing owners to their first point of contact.
- Lease renewal negotiation.
- All property maintenance including urgent (gathering quotes, liaising with owners, contractors and tenants, etc.)
- Management Authority Renewals including renegotiating fees with owners and the licensee.
- Entering invoices.
- Assisting with EOM payments and checking all fees.
- Doing audits on the key cabinets.
Education
Certificate III in Real Estate - Property Management
West Coast Property Training
Joondalup09-2020
Certificate III And IV in Business Admin - Business Administration
North Lake Senior Campus
Coolbellup, WA12-2018
Skills
- Extensive legislation knowledge
- Excellent typing speed
- Time Management
- Ability to work autonomously
- Organisation skills
- Excellent customer service skills and phone etiquette
- Team management skills
- Quickly adapts to new technical tasks with efficiency
- Able to problem solve innovatively
Timeline
Senior Property Manager
Infinite Real Estate
07.2024 - Current
Junior Property Manager
Rental Management Australia
02.2024 - 05.2024
Property Manager
Rent Choice
05.2022 - 06.2024
Assistant Property Manager
Ross Realty
11.2020 - 04.2022
Certificate III in Real Estate - Property Management
West Coast Property Training
Certificate III And IV in Business Admin - Business Administration
North Lake Senior Campus
Similar Profiles
John VanderHammJohn VanderHamm
Realtor at Real Estate Brokers Tasks Keller Williams Real EstateRealtor at Real Estate Brokers Tasks Keller Williams Real Estate
Jill GréauxJill Gréaux
Real Estate Salesperson at CM Fox Real Estate – Greaux Team at CM Fox Real EstateReal Estate Salesperson at CM Fox Real Estate – Greaux Team at CM Fox Real Estate
Scotti GallegosScotti Gallegos
Real Estate Agent at All Real Estate And Young Real EstateReal Estate Agent at All Real Estate And Young Real Estate