Isobel Drew
Gilberton,SA
Summary
Knowledgeable sales consultant skilled at building connections with customers to promote products. Excellent communication skills combined with analytical and attentive nature. Dedicated to keeping stock levels optimal and merchandising items to drive sales.
Overview
1
1
Certification
Work History
Retail Sales Consultant
Country Road Group
11.2022 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered questions about store policies and addressed customer concerns.
- Located merchandise across various stores to address customer needs.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Maintained clean sales floor and straightened and faced merchandise.
- Increased sales and customer satisfaction through personalized servicing.
- Greeted customers and helped with product questions, selections, and purchases.
Education
Wilderness School
Medindie, SA11.2022
Skills
- Customer Assistance
- Sales Expertise
- Time Management
- Productivity Maximization
- Customer Satisfaction
- Welcoming Customers
- Product Recommendations
- Handling Customer Complaints
- Loyalty Promotion
- Product Merchandising
- POS System Operations
- Teamwork and Collaboration
Accomplishments
Wilderness School Boarding Scholarship
Wilderness School service to house achievements
Wilderness School academic awards
Clare Horse & Pony Club award
Burra Pony Club level achievements
BBH netball club coaches award
SAPSASA state athletics carnival
Affiliations
Walkerville Senior Netball Club
BBH Netball Club
Burra Pony Club
Clare Horse & Pony Club
Clare Valley Dressage Club
Clare Valley Amateur Swimming Club
Burra Junior Tennis Club
Wilderness School Netball
Wilderness School Tennis
Wilderness School AFLW
Wilderness School Rowing
Wilderness School Waterpolo
Wilderness School Soccer
Wilderness School Touch Football
Certification
Certificate III in Sports Coaching
Hobbies
I have been involved with number of competitive equestrian clubs and events. I have also been involved in multiple netball clubs and other sports teams.
Timeline
Retail Sales Consultant
Country Road Group
11.2022 - Current
Wilderness School
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