Isobel Mcnamara-Spurr
Summary
Dedicated student pursuing AIN certification with aspirations to become an RN. Knowledgeable in basic medical skills, aged care, First Aid, and CPR, gained through over a year of Health Services studies at TAFE. I no longer go to school.
Experienced in Retail Assistance, barista- coffee making for 3 years, delivering strong customer service and effective cash handling. Committed to supporting team collaboration and maintaining high standards in a healthcare and work setting.
Motivated Retail Assistant with background in customer service and sales. Proficient in handling multiple tasks simultaneously while maintaining a welcoming store atmosphere. Strong skills include effective communication, problem-solving, and team collaboration. Previously contributed to increased customer satisfaction rates through exceptional service delivery.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Assistant
Goldies
Goldcoast, qld
2023.07 - Current
- Assisted customers with product selection, enhancing shopping experience and satisfaction.
- Processed payments using cash register, credit card machine, and POS system, ensuring accurate and efficient transactions.
- Calculated pricing, applied discounts, and collected payments to process transactions.
- Operated point-of-sale system for transactions and customer inquiries.
- Maintained store cleanliness and organized merchandise displays to improve customer engagement.
- Followed company policies regarding returns, exchanges, refunds and other transactions.
- Money handling
- Exhibited quick adaptability and commitment to hands-on tasks.
- Answered phones promptly and directed calls appropriately.
- Prepared and served coffee, espresso drinks, blended drinks and teas.
- open, closes and middle shifts
Education
Upper Coomera State College
Goldcoast, qldSkills
- Customer service
- Cash handling
- POS systems
- open and closes of store
- Customer assistance
- Complaint handling
- Time management
- Team collaboration
- Effective communication
- Adaptable
- Fast learning
- Documentation skills
- Patient care
- Infection control procedures
- Healthcare ethics
- Medical terminology
- CPR and first aid
- Product knowledge
- Customer engagement
- POS system operation
- Food safety oversight
- Barista
- Drink customization
- Beverage preparation
Certification
- Cert ll Health Support Services(2025)
- Cert lll Health Services Assistance(current)
- CPR & First Aid
- NDIS Worker Screening Check (Disability & Aged care card)
- Working with Children Check (Blue Card)
- Drivers license (Learners)
- food health and Safety
References
References available upon request.
Timeline
Retail Assistant
Goldies
2023.07 - Current
Upper Coomera State College