Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Isobel Mercorella

Summary

My career has encompassed a range of industries, jobs and skills that have enabled me to pursue my passion for travel both interstate and overseas. I have undertaken an array of jobs in a variety of industries and have developed a wide range of skills that I can transfer to any workplace. My experiences so far have enabled me to develop a strong cultural awareness, having worked with people from around the world. I am adaptable and resilient and always keen to learn and develop new skills.

Overview

1
1
year of professional experience

Work History

Ski Lift Supervisor

Mount Hotham Alpine Resort
05.2023 - Current


  • Monitoring lift operators to ensure they are performing duties to a high standard
  • Training staff on specialised equipment including riding skidoos.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Ski Lift Operations

Big White Ski Resort
  • Daily operation of lift stations including set up, maintenance of ramps, equipment checks
  • Provided excellent customer service through friendly interaction with guests while answering questions or addressing concerns about the ski lift operations.

Ski Lift Operations

Mount Hotham Alpine Resort
  • Daily operation of lift stations including set up, maintenance of ramps, equipment checks
  • De-icing lift towers (removal of large amounts of ice on lift department infrastructure) in all kinds of conditions
  • Working at heights qualification
  • Demonstrated strong problem-solving skills by swiftly identifying issues affecting ski lift operations and proposing practical solutions to management.

Hospitality

The Sands - Torquay
  • Waitressing, bartending and barista
  • Large venue with events and concerts
  • Responsible for knowing all aspects of menu including dietary requirements.
  • Adapted quickly in response to changing policies or procedures within the hospitality industry while maintaining a high level of professionalism at all times.
  • Cultivated warm relationships with regular customers.

Hospitality

Ginger Restaurant, Grand Hirafu Niseko, Japan
  • Waitressing and cocktail making
  • Worked on the pass and directed waitresses with food to go to specific sections and tables.
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.

Manual / Trade Industry

Mount Hotham Alpine Resort
  • Painting
  • Dismantling facilities – furniture and lift structure
  • Garden maintenance – brush cutting and mowing.

Manual / Trade Industry

The Step Road Winery
  • Operating and maintaining the grape crusher – specialised equipment essential to the wine production process
  • Manual lifting of materials required in the wine production process.

Manual / Trade Industry

Grain Harvest Sampling, Westmere, Victoria
  • Calculating the grade of specific grains and seeds
  • Each grain require different tests
  • Directing trucks around the grain site
  • Fast paced.

Education

Working Safely At Heights
Thurgoona Training Accademy
06.2024

Swan Christian College
01.2018

Certificate 3 Hospitality And Food Safety
AITC
01.2018

Skills

  • Committed to working in team environments with well-developed communication skills
  • Following all Occupational Health and Safety procedures in the performance of my duties, relevant to the country and industry I am working in
  • Fit and healthy, able to undertake heavy lifting as demonstrated in each of my positions
  • Willing to work in all sorts of weather conditions and undertake shift work

References

CANADA

  • Chloe Otter, Lift Operations Manager, Big White Ski Resort, (250) 215-3064
  • Alexa Kettle, Lift Operations Supervisor, Big White Ski Resort, (778) 956-4103

AUSTRALIA

  • Dan Gough, Lift operations manager, Mt Hotham Alpine Resort, 0404 439 639, Dan.Gough@vailresorts.com.au
  • Sammy McCoid, Floor Manager, The Sands, 0407 834 731
  • Thomas Jack, Supervisor, Mt Hotham Alpine Resort, 0421 651 089

Timeline

Ski Lift Supervisor

Mount Hotham Alpine Resort
05.2023 - Current

Ski Lift Operations

Big White Ski Resort

Ski Lift Operations

Mount Hotham Alpine Resort

Hospitality

The Sands - Torquay

Hospitality

Ginger Restaurant, Grand Hirafu Niseko, Japan

Manual / Trade Industry

Mount Hotham Alpine Resort

Manual / Trade Industry

The Step Road Winery

Manual / Trade Industry

Grain Harvest Sampling, Westmere, Victoria

Working Safely At Heights

Swan Christian College

Certificate 3 Hospitality And Food Safety

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Isobel Mercorella