Isobel Olivier
Palmerston,ACT
Summary
Results-driven Team Leader known for high productivity and efficient task completion. Skilled in strategic planning, conflict resolution, and performance optimization. Excel in leadership, communication, and problem-solving to achieve team goals. Ready to leverage abilities in organization and motivation to drive success in fast-paced environments. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
5
5
years of professional experience
Work History
Team Leader
Baker's Delight
Gunghalin, ACT
01.2024 - Current
- Handled escalated customer inquiries in a professional manner.
- Organized merchandise displays to maximize sales potential.
- Managed inventory levels by monitoring stock movements and replenishing supplies when necessary.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Assisted customers in selecting products that best met their needs.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Maintained records related to sales for store management.
- Resolved customer complaints in a professional manner.
- Greeted customers to determine wants or needs.
- Bagged or packaged purchases and wrapped gifts.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Groom
Redland Stables
Bywong, NSW
01.2020 - 12.2024
- Mucked out stalls to remove waste and debris and keep conditions sanitary.
- Assisted with foaling duties when necessary including monitoring mares before delivery, assisting with birth if needed.
- Prepared show turnout kits prior to events containing items such as bandages, hoof oil.
- Scheduled grooming and veterinary appointments for animals.
- Developed training programs tailored to individual rider's needs and skill level.
- Provided daily care for horses including feeding, watering, grooming, exercising and administering medications as needed.
- Attended all scheduled practices and training sessions to maintain peak athletic performance.
- Sought out feedback from coaches, experts, and fellow athletes.
- Mentored younger athletes, helping develop and improve skills.
Education
High School Diploma -
Daramalan College
Dickson ACT10-2025
Skills
- Mentoring
- Complaint resolution
- Coaching
- Performance improvement
- Evaluating employee work
- Meeting facilitation
- People management
- Leadership
- Teamwork and collaboration
Affiliations
- Equestrian, reading, swimming.
Timeline
Team Leader
Baker's Delight
01.2024 - Current
Groom
Redland Stables
01.2020 - 12.2024
High School Diploma -
Daramalan College
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