Itsuki Sugama

A highly skilled and dedicated Front of House professional with extensive experience across Japan and New Zealand. Proven ability to understand and meet customer needs, enhancing their experience by providing exceptional service in a variety of environments, including restaurants, bakeries, and theme parks. Adept at managing customer expectations, addressing dietary preferences, and ensuring a welcoming atmosphere. Known for excellent communication skills, reliability, and an enthusiastic approach to learning. Eager to leverage customer service expertise and proactive problem-solving abilities in a dynamic FOH role.