Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ivana Fiori

Brisbane,QLD

Summary

Seasoned Dog Trainer and Professional Dog Walker with a proven track record of success at Petbarn and self-employment, showcasing expertise in behavior modification techniques and clear verbal communication. Developed customized training programs, fostering long-term client relationships and achieving remarkable behavior transformation in dogs. Demonstrates a strong commitment to continuing education and canine first aid.

Overview

9
9
years of professional experience

Work History

Professional Dog Walker

Mad dogs and englishmen
Brisbane, QLD
04.2022 - Current
  • Walked dogs while enforcing good behavior and manners.
  • Provided positive reinforcement through rewards-based training techniques during walks.
  • Built rapport with dogs using verbal affirmations, petting and approved treats.
  • Walked multiple dogs of different breeds and ages at the same time, ensuring safety for both pets and humans.
  • Responded to emergency situations, providing first aid to pets when needed.
  • Promoted a positive and energetic attitude, creating a fun walking environment for dogs.
  • Developed long-term relationships with clients and bonded with animals through regular contact.
  • Communicated effectively with pet owners about their dog's progress and any recommendations.
  • Provided daily walks for various dog breeds, ensuring each pet's physical activity needs were met.
  • Monitored body language and behavior to prevent conflicts among dogs.

Dog Trainer

Self
Brisbane, QLD
02.2021 - Current
  • Developed and implemented customized training programs for dogs based on breed-specific behaviors and owner goals.
  • Developed a loyal client base through exceptional service and successful training outcomes.
  • Fostered a supportive and positive learning environment for both dogs and their owners.
  • Kept abreast of the latest trends, research, and techniques in dog training and behavior science.
  • Used food and toy rewards, humane training tools, and verbal and leash corrections to teach dogs behaviors.
  • Assisted owners in addressing problem behaviors such as barking, chewing, digging, jumping, and aggression.
  • Conducted training programs to develop or maintain desired animal behaviors.
  • Evaluated animals to determine temperaments, abilities or aptitude for training.
  • Developed long-term relationships with clients and bonded with animals through regular contact.
  • Conducted group classes to teach proper socialization skills to puppies and adult dogs.
  • Performed initial assessments of dogs' behavior and temperament to tailor training methods effectively.
  • Maintained accurate records regarding animal behavior changes throughout the duration of their training programs.
  • Conducted field training exercises to enhance dogs' responses in real-world scenarios.
  • Created individualized training plans for each dog based on their needs and abilities.
  • Provided guidance to owners on how to maintain consistent rules in the home environment to ensure successful behavior modification results.
  • Performed follow-up visits at client homes to assess success of training program implementation by owners.
  • Advised owners on strategies for continuing training and reinforcing lessons.

Dog Trainer

Petbarn
Brisbane, QLD
03.2018 - 01.2021
  • Created an engaging environment through the use of interactive games designed to increase focus and motivation levels among participants.
  • Encouraged clients to practice commands outside of class time in order to reinforce learned behaviors.
  • Developed long-term relationships with clients and bonded with animals through regular contact.
  • Educated clients about canine behavior and positive reinforcement training methodologies.
  • Advised pet owners on how to properly care for their animals both physically and emotionally.
  • Designed and facilitated socialization classes for puppies to promote healthy interactions with humans and other dogs.
  • Utilized a variety of training equipment and tools, ensuring their appropriate and humane use.
  • Fostered a supportive and positive learning environment for both dogs and their owners.
  • Discussed appropriate canine socialization methods with pet owners and explained proper use of sit, stay and down commands.

Sales Representative

Royal Canin
Melbourne, Vic
05.2016 - 01.2018
  • Reset store displays for special events and seasonal merchandise changes.
  • Developed and maintained relationships with key clients to ensure repeat business.
  • Developed and maintained relationships with new and existing clients to increase sales revenue.
  • Analyzed customer feedback to improve products and services.
  • Identified opportunities for cross-selling additional products and services.
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
  • Created detailed reports on daily, weekly, and monthly sales activity.
  • Researched competitors' products, prices, and sales techniques.
  • Replenished and arranged items to maintain appearance.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.

Education

Certificate III in Dog Behaviour And Training - Dog Training

NDTF
Bayswater, VIC
11-2015

Skills

  • Clear verbal communication
  • Training program customization
  • Canine first aid
  • Leash manners development
  • Creative problem solving
  • Behavior modification techniques
  • Behavioral problem solving
  • Training equipment selection
  • Continuing education commitment
  • Resource guarding resolution
  • Puppy classes
  • Private lesson instruction
  • Puppy socialization techniques
  • Canine nutrition awareness
  • Obedience training
  • Dog body language interpretation
  • Group training sessions
  • Dog breeds expertise
  • Fear and anxiety management
  • Animal behaviors
  • Balanced training
  • Clicker training expertise
  • Private training sessions

Timeline

Professional Dog Walker

Mad dogs and englishmen
04.2022 - Current

Dog Trainer

Self
02.2021 - Current

Dog Trainer

Petbarn
03.2018 - 01.2021

Sales Representative

Royal Canin
05.2016 - 01.2018

Certificate III in Dog Behaviour And Training - Dog Training

NDTF
Ivana Fiori