Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ivana Radman

Dandenong

Summary

I am a penultimate JD student at Melbourne Law School. I am a first generation immigrant with a Croatian background. My cultural background plays a huge role in my desire to work within the public sector. I believe that my background as well as my past volunteering position at Refugee Legal are particularly beneficial for working within the legal sector of government.

Overview

3
3
years of professional experience

Work History

Customer Service Officer

South East Leisure
12.2022 - Current
  • Resolving customer inquiries in person, over the phone and via email
  • Addressing customer complaints
  • Collaboration with team members
  • Liaising with individuals outside the organisation

Legal Intern

Refugee Legal
02.2025 - 06.2025
  • Working with a supervising lawyer
  • Calling clients to fill in protection visa applications
  • Drafting statements and statutory declarations for clients
  • Performing legal research for clients claims
  • Working with interpreters and individuals from a diverse background

Education

J.D. -

University of Melbourne
12-2026

Bachelor of Arts - Politics And Criminology

University of Melbourne
12-2023

High School Diploma -

Gleneagles Secondary College
Endeavour Hills
12-2020

Skills

  • Legal research
  • Legal document drafting
  • Client/customer communication
  • Telephone etiquette
  • Professional communication
  • Teamwork and collaboration
  • Working with individuals to whom English is a second language

Languages

English
Croatian/Bosnian/Serbian

Timeline

Legal Intern

Refugee Legal
02.2025 - 06.2025

Customer Service Officer

South East Leisure
12.2022 - Current

Bachelor of Arts - Politics And Criminology

University of Melbourne

J.D. -

University of Melbourne

High School Diploma -

Gleneagles Secondary College

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Ivana Radman