Iyla Willis
Graduate
Penrith,NSW
Summary
Responsible and dedicated customer service team member with excellent communication and problem solving skills.
I have recently completed by Higher School Certificate and am looking to expand my knowledge and skills in the customer service industry.
I am proficient in operating in a fast-paced environment to coordinate customer expectations, process payment and complete orders. I have a strong attention to detail and systematic approach to work requirements along with a friendly can-do attitude.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work History
Customer Service Assistant
KFC
Cranebrook, NSW
03.2020 - Current
As a Customer Service Team Member I was responsible for ensuring the provision of fresh, quality products, friendly and efficient service and maintaining clean and well-presented facilities for customers.
Key job duties include serving customers and preparing food. Customer service responsibilities include greeting customers, taking orders, and completing customer transactions on the cash register.
Other duties include food preparation duties including preparing menu items and assembling orders. Maintaining a clean and organized work area and a presentable store environment.
Education
Higher School Certificate -
Xavier College
Llandilo 01.2017 - 09.2022
Skills
Cash Handling
Hobbies
I enjoy reading, going out with friends, visiting the beach and spending time with my family.
Timeline
Customer Service Assistant
KFC
03.2020 - Current
Higher School Certificate -
Xavier College
01.2017 - 09.2022
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