Iylia Khairanis Mohamad Zulkifli

• Used time management and efficient cleaning methods to meet deadlines.

• Handled equipment, chemicals and materials properly and with caution.

• Organized and used industrial cleaning products following strict safety

procedures.

• Mixed, used and properly stored hazardous chemical cleaners to reduce risk

of injury or illness.

• Followed safety standards and established SOPs when handling, mixing and

storing hazardous chemicals.

• Took on extra hours and shifts during busy periods to meet tight shipping deadlines.

• Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.

• Pulled orders quickly to maintain demanding productivity goals.

• Inspected packages for accuracy and completeness before shipping.

• Packed products in accordance with specified instructions.

• Labeled boxes, crates, and other containers accurately.

• Arranged items on pallets according to size and weight.

• Accomplished production goals by working with speed and accuracy.

• Cleaned containers, supplies or work areas using cleaning solutions.

• Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.

• Verified accuracy of picked items by comparing them against pick list.

• Maintained cleanliness of work area, equipment and supplies used in picking

process.

• Reported any damaged products to supervisor immediately upon discovery.

• Fulfilled orders quickly to accomplish challenging daily objectives.

• Worked additional hours and shifts to meet tight deadlines during peak

periods.

• Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.

• Provide assistance to Admin Manager in all admin & HR related responsibilities.

• Keep the receptionist area tidy

• Pick up and deliver email

• Open and date stamp all general correspondence

• Maintain the general filing system and file correspondence

• Keep the Store tidy and neat

• Greeted customers and provided menus.

• Assisted with food preparation tasks as requested by the head chef.

• Learned to properly handle cash transactions and process credit card

payments.

• Provided excellent customer service during meal times.

• Checked that all orders were accurate before delivering to customers.

• Ensured dining areas were clean and set up for each shift according to

established standards.

• Provided customer service and advice to clients on product selection.

• Assisted in the organization of promotional events and campaigns.

• Organized product displays in store to promote sales.

• Ensured compliance with company policies and procedures when dealing

with customers.

• Collaborated with marketing team members to develop effective

promotional materials.

• Attended trade shows and exhibitions to promote company's products and

services.

• Advised customers on discounts, special offers, warranties, care plans.

• Participated in team meetings discussing strategies for increasing sales

revenue.

• Answered product questions with up-to-date knowledge of sales and

promotions.

• Developed customer relationships and maintained a positive rapport with existing clients.

• Processed orders promptly according to customer specifications.

• Ensured accuracy of all invoices prior to submission for payment.

• Placed orders and answered customer questions in-person, through email

and over phone to maximize customer service.

• Monitored customer order process and addressed customer issues.

• Answered product questions with up-to-date knowledge of sales and

promotions.

• Contacted new and existing customers to outline benefits of products.

• Listened to customer needs to identify and recommend best products and

services.

• Identified customer needs by asking questions and advising on best

solutions.

• Operated register, handled cash and processed credit card transactions.

• Maximized sales by keeping areas tidy, fully stocked and correctly priced.