Izabella Meredith
Pelican Waters,QLD
Summary
I am a young and enthusiastic team player with exceptional communication skills. My calm and level-headed approach to daily challenges and incidents allows me to resolve many issues with efficiency. I possess exceptional sales skills and a can do, quirky attitude, I am eager to take my knowledge and experience further with your business.
Overview
5
5
years of professional experience
Work History
Retail Store Manager
Forever New Clothing
02.2024 - Current
- Completed weekly manager meetings and Trade Feedback Reports.
- Implemented training programs for new team members that emphasized sales techniques, product knowledge, and customer service best practices.
- Coordinated with other store managers within the retail chain to share best practices, problem-solve challenges, and contribute to overall company success.
- Completed routine store inventories and store orders for supplies
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Retail Assistant
Anaconda
06.2019 - 10.2023
- I have undergone many hours of training in sales skills
- Engaged positively with each customer.
- Providing professional and polite support for sales and service needs
- Assisted in training new team members
- Supervised the services area and implemented store policies and procedures.
- i have worked with this company in 2 different timeframes
Smoko Truck Driver
Ponderosa Smoko Trucks
03.2023 - 08.2023
- Operated with safety and skill to avoid accidents and delays.
- Oversaw timeliness and quality of food delivery on busy days.
- Inspected stocks to identify shortages, replenish supply of food delivery items and maintain consistent inventory.
- Enhanced customer satisfaction by providing exceptional service and timely food delivery.
- Conducted efficient food delivery, minimizing wait time for trades people avoiding compromising quality or presentation of food.
- Maintained a clean truck, following and adhering to all food health and safety policies.
Retail Assistant
Platypus Shoes
08.2022 - 03.2023
- Engaged with customers and recommended products based on needs and requests
- Restocked and organized shelves during slow periods to maintain store appearance
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
- Offered to help locate items and suggested merchandise without being intrusive or pushy.
Waitress
Creek
03.2022 - 08.2022
- My main priority was customer satisfaction, ensuring every patron that entered the establishment left with a smile on their face, My role also consisted of clearing plates, glasses and resetting tables, serving customers on till and running food
- I was also put in charge of running my own kids’ corner on kids eat free nights
Retail Assistant
Ghanda clothing
10.2021 - 02.2022
- I assisted customers by determining and fulfilling their needs asking questions and providing them with the suitable items.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained daily cleaning practice in the store when required.
- Used POS system to process sales, returns, online orders, and gift card activations.
Retail Assistant
Ella B Fashion
11.2020 - 09.2021
- At Ella B Fashion my role as a casual employee was to ensure that the shop is running smoothly
- I opened, closed, and ran the shop successfully on my own, manage stock and stock related tasks, serve customers, I trained new employees and completed and sent online orders
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Education
High School Certificate -
Kawana Waters State College
Buddina, QLD11.2022
Certificate II/III - Health Support Services -
Kawana waters state
Buddina, QLD09.2022
Certificate II - Business -
Kawana Waters State College
Buddina, QLD01.2020
Skills
- Strong Communication and Interpersonal Skills
- Connect well with others
- Enjoy learning
- Enthusiastic
- Highly motivated
- Work well in teams and individually
- Fast learner
- Good leadership skills
- Sales and Promotions
- Positive Attitude
- Strong multi-tasking
- Friendly and outgoing
- Store maintenance
References
- Kerri-Ann Davies, 0458813004, Forever New Myer Concession Manager
- Connor Dale, 0434958799, Platypus Shoes Manager
- Brody Gray, 0432045906, Anaconda Team Leader
Timeline
Retail Store Manager
Forever New Clothing
02.2024 - Current
Smoko Truck Driver
Ponderosa Smoko Trucks
03.2023 - 08.2023
Retail Assistant
Platypus Shoes
08.2022 - 03.2023
Waitress
Creek
03.2022 - 08.2022
Retail Assistant
Ghanda clothing
10.2021 - 02.2022
Retail Assistant
Ella B Fashion
11.2020 - 09.2021
Retail Assistant
Anaconda
06.2019 - 10.2023
High School Certificate -
Kawana Waters State College
Certificate II/III - Health Support Services -
Kawana waters state
Certificate II - Business -
Kawana Waters State College
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