- I like gardening
- I love crocheting and Macrame
- I enjoy baking
Izelle Jackson
Greens Creek
Summary
Support professional with focus on providing compassionate care and effective assistance to individuals in need. Background in helping clients with daily activities and emotional support, fostering safe and comfortable environment. Reliable team player with strong communication skills and adaptability to changing situations.
Overview
22
22
years of professional experience
Work History
Support Worker
Avenues Disability & Lifestyle Support Association
08.2019 - 02.2022
- Assist with personal care – showering, dressing, toileting
- General housekeeping
- Preparing meals and assist with feeding
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Mentored new support workers by providing guidance, sharing best practices, and modelling effective client-centred care techniques.
Dental Technician
Quest Dental Laboratory
04.2017 - 12.2018
- Designing crowns, copings and bridges on CAD/CAM system
- Trimming models, articulations, ditching models, porcelain build-up, and metal work
- Producing metal substructure and emax press crowns
- Customer service and liaison, building strong working relationships and effective communication channels with dentists and other key stakeholders
- Performing as a strong member of a cohesive team with strict adherence to health and safety regulations, statutory and compliance requirements
Dental Technician
Ceramiart
10.2012 - 02.2017
- Designing crowns, copings and bridges on CAD/CAM system
- Trimming models, articulations, ditching models, porcelain build-up, and metal work
- Producing surgical stents, metal substructure and emax press crowns
- Customer service and liaison, building strong working relationships and effective communication channels with dentists and other key stakeholders
- Performing as a strong member of a cohesive team with strict adherence to health and safety regulations, statutory and compliance requirements
- Cape Town, South Africa
Dental Technician
Trust Dental
02.2012 - 09.2012
- Casting, preparing and ditching of gypsum models
- Designing crowns, copings and bridges on CAD/CAM system
- Customer service and liaison, building strong working relationships and effective communication channels with dentists and other key stakeholders
- Performing as a strong member of a cohesive team with strict adherence to health and safety regulations, statutory and compliance requirements
- Cape Town, South Africa
Personal Care Assistant
Origin
04.2005 - 11.2006
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performing as a strong member of a cohesive team with strict adherence to health and safety regulations, statutory and compliance requirements
- United Kingdom
Receptionist
Master Properties
08.2004 - 10.2004
- Delivering a high standard of administrative and financial support
- Customer service and liaison with extensive switchboard and telephone duties
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Producing various receipts, correspondence and documentation
- Managing petty cash
- Port Elizabeth, South Africa
Receptionist
Protea Marine Hotel
04.2004 - 07.2004
- Delivering a high standard of administrative and financial support
- Customer service and liaison with extensive switchboard and telephone duties
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Producing various receipts, correspondence and documentation
- Managing petty cash
- Port Elizabeth, South Africa
Assistant Curator
Cango Wildlife Ranch
01.2000 - 12.2001
- Company Overview: Oudtshoorn, South Africa
- Feeding, training and raising animals
- Customer service and liaison, building strong working relationships and effective communication channels with key stakeholders
- Oudtshoorn, South Africa
Education
BTech -
Dental Technology
Certificate -
Dental Assisting
Certificate III -
Aged Care and Disability
Certificate -
Management Assistant
Skills
- Effective communication
- Documentation and reporting
- Cohesive teamwork
- Meticulous attention to detail
- Empathy and patience
- Daily living support
- Health and safety awareness
- Housekeeping tasks
Licences And Qualifications
- BTech – Dental Technology
- Certificate in Dental Assisting
- Certificate III in Aged Care and Disability
- Certificate in Management Assistant
- Computer Literacy and Pastel V6
- Field Guide and Ranger Course
- Problem Animal Control
- C Class Licence
Demonstrated Abilities
- Skilled and experienced administrative professional with a solid background in animal management and customer service environments
- Good written and verbal communicator with superior interpersonal, negotiation and liaison skills
- Able to relate to a wide range of people from various cultural, professional and technical sectors
- Solid analytical aptitude with advanced organisational, problem-solving and time-management skills
- Safety conscious with strict adherence to health and safety regulations and guidelines
- Able to work well under pressure and meet strict deadlines in a fast-paced environment
- Strong team player with the ability to work unsupervised
- Displaying a high level of professionalism and confidentiality, with meticulous attention to detail
Specialist Skills
- Customer service
- Administration
- Effective communication
- Cohesive teamwork
- Meticulous attention to detail
- Health and Safety requirements
Interests
Timeline
Support Worker
Avenues Disability & Lifestyle Support Association
08.2019 - 02.2022
Dental Technician
Quest Dental Laboratory
04.2017 - 12.2018
Dental Technician
Ceramiart
10.2012 - 02.2017
Dental Technician
Trust Dental
02.2012 - 09.2012
Personal Care Assistant
Origin
04.2005 - 11.2006
Receptionist
Master Properties
08.2004 - 10.2004
Receptionist
Protea Marine Hotel
04.2004 - 07.2004
Assistant Curator
Cango Wildlife Ranch
01.2000 - 12.2001
Certificate -
Dental Assisting
Certificate III -
Aged Care and Disability
Certificate -
Management Assistant
BTech -
Dental Technology
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