J Barclay
Bundoora,VIC
Summary
Dedicated tertiary student specializing in ecology sciences, with a strong foundation in customer service developed through extensive hospitality experience. Able to demonstrate proficiency in computer literacy as a current receptionist, committed to enhancing customer satisfaction. Eager to leverage fitness, knowledge and interpersonal skills in an active role, aiming to contribute to a supportive and engaging work environment.
Overview
3
3
years of professional experience
1
1
Year of community volunteering
Work History
Receptionist
Quest Apartment Hotels
09.2023 - Current
- Greeted clients and visitors with a friendly and professional demeanor.
- Scheduled and coordinated appointments, meetings, and conference room bookings.
- Assisted with administrative tasks such as data entry and filing.
- Provided accurate information and assistance to clients and visitors, improving customer satisfaction and resolving inquiries promptly.
Hotel Room Attendant
Quest Apartment Hotels
11.2022 - 09.2023
- Trained new attendants, improving team performance and service standards.
- Resolved guest inquiries and complaints, enhancing service experience.
- Coordinated with front desk staff to meet guest requests swiftly.
- Maintained cleanliness and orderliness of public areas, boosting visitor satisfaction and enhancing the overall guest experience.
Education
Bachelor of Science - Ecology
La Trobe University
Melbourne, VIC 03.2025 - Current
Bachelor of Arts - Sustainability
La Trobe University
Melbourne, VICSkills
- Organization skills
- Time management
- Merchandising
- Computer Skills
- Environmental Awareness
- Communication
- Proactive
- Eager to learn
Affiliations
- Member, LaTrobe Botany & Plant Ecology Society, 2025
Timeline
Bachelor of Science - Ecology
La Trobe University
03.2025 - Current
Receptionist
Quest Apartment Hotels
09.2023 - Current
Hotel Room Attendant
Quest Apartment Hotels
11.2022 - 09.2023
Bachelor of Arts - Sustainability
La Trobe University
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