J Hassan
Newcasle,NSW
Summary
Personable and dedicated Customer Service with extensive experience and a solid team player. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
4
4
years of professional experience
Work History
Store Manager
Newspower
Budgewoi, Nsw
11.2021 - Current
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Created weekly work schedules for store personnel.
- Managed daily banking activities such as deposits and withdrawals.
Customer Service Representative
United Petroleum
Wyee, Nsw
11.2019 - 01.2021
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Education
BBA - Accounting And Business Management
University of Newcastle
Newcastle2023
Skills
- POS Systems
- Supply Ordering
- Excellent Customer Service
- NSW Lotteries
- Strategic Selling
- Reliable
- Friendly and Positive
Reference
Venu Gopal
Head of Operations
Newspower
0459481173
Faye stuart
Operating Manager
United Petroleum
0452545504
Timeline
Store Manager
Newspower
11.2021 - Current
Customer Service Representative
United Petroleum
11.2019 - 01.2021
BBA - Accounting And Business Management
University of Newcastle
Similar Profiles
Venu KunamneniVenu Kunamneni
Store Manager at Budgewoi NewspowerStore Manager at Budgewoi Newspower
Tyler WardTyler Ward
Production Operator at Keane CeramicsProduction Operator at Keane Ceramics
Gabrielle LasscockGabrielle Lasscock
Sales Assistant at Outdoor EleganceSales Assistant at Outdoor Elegance
Rana ViswajeetRana Viswajeet
Senior Customer Service Representative at UBankSenior Customer Service Representative at UBank
Daniel VazquezDaniel Vazquez
Store-in-Store Manager/Store Manager at T-MobileStore-in-Store Manager/Store Manager at T-Mobile