Jaanvi Sembhi
Tarneit,VIC
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
Work History
Customer Service Specialist
Rona
01.2020 - 02.2023
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Resolved concerns with products or services to help with retention and drive sales within one year of work.
Picker & Packer
FOOD EX
04.2022 - 10.2022
- Pulled orders quickly to maintain demanding productivity goals.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
Department Manager
Christie Lites
02.2019 - 08.2019
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends. Used to attend 50 calls per day and increased the sales to almost 20% within year
Education
Associate of Arts - Business And Accountancy
Alexander College
Canada04.2023
Skills
- Effective Written and Verbal Communication
- Inputting Claims
- Cash Register Operations
- Senior Leadership Support
- Customer Relations
- Creative Solutions
- Telephone Etiquette
- Team-Building Exercises
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Picker & Packer
FOOD EX
04.2022 - 10.2022
Customer Service Specialist
Rona
01.2020 - 02.2023
Department Manager
Christie Lites
02.2019 - 08.2019
Associate of Arts - Business And Accountancy
Alexander College
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